Credit Control Executive

Sunway Medical Centre; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare provider in Malaysia is seeking a candidate to manage Insurance and Corporate accounts receivable. You will handle collections, monitor aging accounts, and provide excellent customer service. The ideal candidate should possess a Diploma or Degree in Accountancy or related fields, with at least 3 years of relevant experience. Strong negotiation, analytical, and communication skills are essential. This role will involve interacting with clients to ensure a smooth collection process.

Qualifications

• Minimum 3 years working experience in accounting or credit control field.
• LCCI qualification or related discipline is also accepted.
• Comfortable with customer fronting role.

Responsibilities

• Handle and administer Insurance/Corporate accounts receivable.
• Monitor Ageing, issue reminder letters to clients.
• Provide good customer service and effective collection process.

Skills

Good negotiation skills

Analytical skills

Interpersonal skills

Communication skills

Education

Diploma or Degree in Accountancy/Finance/Business Administration

Job description

Description

What’s your job like?

• Handle and administer Insurance/Corporate accounts receivable to avoid possible of bad debts and ensure the collection is up to date.
• Attend to enquiries, provide good customer service and ensure effective collection process.
• Monitor Ageing, issue reminder letters and liaise with insurance client to ensure payment received within credit term.
• Generate the Statement of Account (SOA) and email to insurance client every early of the month.
• Produce up-to-date report on collection effort rendered and present to management with analysis and suggestion on next course of action.
• Determine and evaluate potential uncollectible, slow payer or difficult cases by providing updates to superior, Customer Service and Legal Department at once.
• Feedback to enquiries raised by the client, investigate and revert to insurance/TPA/MCO companies on their queries, prepare breakdown charges and procedures codes related to hospital and consultants.

Requirements

Who are we looking for?

• Possess Diploma or Degree in Accountancy/Finance/Business Administration, LCCI qualification or related discipline.
• Minimum 3 years working experience in accounting or credit control field.
• Good negotiation and analytical skills.
• Good interpersonal and communication skills.
• Comfortable with customer fronting role