Credit Control Executive

First City Corporation Sdn Bhd; Selangor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A Malaysian educational institution in Selangor seeks an experienced credit control specialist with 1-2 years in accounts receivable. The role involves processing fee billing, issuing payment reminders, and updating student statements. Ideal candidates possess strong numerical skills, attention to detail, and a degree in Accounting or Finance. Benefits include free parking, an annual bonus, and annual leave.

Benefits

Free parking

Annual bonus

Annual leave

Qualifications

• Minimum 1-2 years of experience in a credit control or accounts receivable role.
• Preferably within the education industry.

Responsibilities

• Process fees billing and adjustments in the IBM and CIMS system.
• Issue payment advice and reminders to students regarding outstanding fees.
• Update student statement and monitor outstanding balances.
• Claim tuition fees from PTPTN and process refunds for students.

Skills

Strong numerical skills

Proficiency in Microsoft Office applications

Excellent communication skills

Negotiation skills

Attention to detail

Multitasking abilities

Proactive problem-solving

Knowledge of credit control policies

Education

Degree in Accounting, Finance, or related field

Job description

Qualifications

Minimum 1-2 years of experience in a credit control or accounts receivable role, preferably within the education industry.

Strong numerical skills and proficiency in Microsoft Office applications, particularly Excel.

Excellent communication and negotiation skills, with the ability to interact effectively with students.

Meticulous attention to detail and the ability to multitask and prioritise effectively.

A proactive and solution-oriented approach to problem-solving.

Knowledge of credit control policies, procedures, and relevant regulations.

Degree in Accounting, Finance, or a related field.

Responsibilities

• Process fees billing and adjustments: Check subject registration form and post the invoice billing to IBM and CIMS system; Process necessary adjustments, e.g., drop & add subject for the tuition fee, discount, scholarship.
• Issue payment advice: Calculate the subject fees; Issue payment advice and email to students before semester commences; 1st reminder letter will be issued to student with outstanding fees; a grace period of 7 days will be given to student; 2nd reminder letter will be issued to student if he/she fails to make payment. 5% of late payment interest will be charged against the outstanding balance; Contact students to make payment within 14 days from the date of the 1st reminder. If student fails to make payment, to propose to Registry to de-register the student.
• Update student statement: Create student statement (Excel file) for new student registered; Monitor students’ outstanding balances; Contact students (both Malaysian & International) to ensure payment received on time; Monitor and update student debtors aging report every month and send to Bursar and Registrar.
• Claim tuition fees received from PTPTN: Provide fees amount to Registry to claim tuition fees from PTPTN.
• Process refund for security deposit / tuition fees: Check outstanding balance status; Make necessary adjustments in IBM system (for students registered before 2020) and CIMS system (for students registered after 2020); Pass to Guna to process the refund payment to students.

Benefits

Free parking, annual bonus, annual leave.