Credit Control Analyst

AIA Hong Kong; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Kuala Lumpur is seeking a Credit Control Analyst to support the credit control process by ensuring timely collection of outstanding invoices and managing credit risk. The ideal candidate has a degree in Business Administration and a minimum of 3 years of experience in finance operations. Proficiency in Microsoft Office and strong analytical skills are essential for success in this role.

Qualifications

• Minimum 3 years of finance operations or credit control experience.
• Good command of English both written and oral.
• Able to handle large volumes of data and monitor closely.

Responsibilities

• Assist in achieving collection targets and minimize overdue accounts.
• Engage with account managers to resolve payment issues.
• Manage and resolve clients' payment disputes.

Skills

Strong analytical skills

Attention to detail

Relationship building

Proficient in Excel

Good communication skills

Education

Degree in Business Administration or related field

Tools

Microsoft Office applications

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

The Credit Control, Analyst will support the Credit Control Manager in managing the credit control process, ensuring the timely collection of outstanding invoices, minimizing bad debt exposure, managing credit risk, and maintaining healthy cash flow. This role requires strong analytical skills, attention to detail, ability to build relationships with both internal and external stakeholders and the ability to work independently and effectively in a fast-paced environment.

Roles and Responsibilities

1. Assist in achieving collection targets and minimize overdue accounts for the assigned distribution channel.
2. Engage with account managers, intermediaries and clients to resolve payment issues and negotiate payment plans.
3. To ensure timely clearance of unmatched payments.
4. Manage and resolve clients’ payment disputes and queries.
5. Execution of collections process by ensuring all collections reminder letters are triggering on time.
6. Develop and implement strategies to improve the efficiency of the credit control process.
7. Monitor and manage the credit risk of the customer portfolio through Credit Risk Assessment established for new prospect and existing clients.
8. Identify client for legal proceeding with supporting for outstanding recovery through legal route.
9. Participate in internal and external audits as required.
10. Performs other responsibilities and duties periodically assigned by manager to meet operational and/or other requirements.

Min Job Requirements

• Degree in Business Administration (preferably) or any other fields
• Minimum 3 or more years of finance operations / credit control relevant working experiences
• Good command of English (both written and oral)
• Able to handle large volume of data & perform close monitoring.
• Proficient in Microsoft Office applications, especially in Excel and Power Point

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.