Country Manager - Malaysia

Proto; Remote; MYR 200,000 - 250,000; Full time

Job summary

A global AI technology company is seeking a sales professional to manage client relationships and drive sales in Malaysia and Indonesia. The role requires contacting potential prospects, leading client presentations, and executing a scalable sales process within the public and private sectors. Candidates must excel in building relationships with C-level executives, have experience with Pipedrive CRM, and reside in Malaysia or Indonesia. The company promotes an equal opportunity workplace and values diversity.

Qualifications

• Experience in engaging with prospects to understand their needs.
• Ability to lead client presentations and workshops.
• Proven track record in building and maintaining client relationships.

Responsibilities

• Contact potential prospects to build a robust sales pipeline.
• Engage with prospects to produce compelling business cases.
• Lead in-person client presentations to C-level executives.
• Develop and execute a scalable sales process for government and private sectors.
• Utilise Pipedrive CRM to track sales activity and revenues.

Skills

Sales pipeline building

Client presentations

Building relationships with executives

CRM utilization (Pipedrive)

Job description

About Proto

Proto is bringing secure AI to everyone. We specialise in local languages and end‑to‑end AI workflows for complex usecases such as anti‑scam centres, institutional knowledge advisors, and patient experiences. These deployments require on‑premise architectures, networks of AI agents, and customised voice models to include every citizen. Our inclusive AI mission has grown a global team from Canada to the Philippines to Rwanda — driven by our service to central banks, financial institutions, and healthcare networks. Our deployments have earned the trust of partners like the Gates Foundation and regional development banks. The Proto platform continues to evolve as the AI communications backbone for our clients — within strict compliance to our SOC2 Type II, ISO27001, GDPR, and HIPAA certifications.

About The Team

Proto’s team is extremely global with 80% BIPOC (Black, Indigenous, and Persons of Colour) and 50% female management working across 15+ countries. We’re a remote team of self‑starting and entrepreneurial SaaS engineers, operations and growth professionals. Our remote team follows established processes for cross‑cultural and timezone collaboration, with opportunities for periodic in‑person work opportunities.

Key Responsibilities

• Contact potential prospects from personally‑generated research to build a robust sales pipeline.
• Engage with prospects to understand their unique pain points and produce compelling business cases to meet their needs.
• Lead in‑person client presentations to C‑level executives, including information discovery sessions, product demonstrations, and proposals.
• Build upon Proto’s public sector deployments to develop and execute a scalable sales process for the Malaysian and Indonesian government and private sectors, from prospecting and demand generation through to contract execution.
• Provide full visibility into the sales pipeline at every stage of development.
• Utilise Pipedrive CRM to track sales activity, manage the pipeline, and meet revenue targets in Malaysia and Indonesia.
• Build and maintain strong relationships with senior executives within the Financial, Healthcare, and Transportation industries in Malaysia and Indonesia.
• Establish and foster strong reseller partnerships.
• Work closely with the Customer Experience (CX) team in Asia to ensure successful and smooth new client onboarding and implementation.
• Collaborate with internal teams, providing feedback from the field to help shape future product development and strategy.
• Applicants must be residing in Malaysia and Indonesia.

Proto is proud to be an equal‑opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.