Corporate & Member Experience, Analyst

AIA Hong Kong; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A reputable insurance company in Kuala Lumpur is looking for individuals to perform key tasks in CSiPOS New Business onboarding, validation of documents, and screening processes. Required qualifications include a diploma and 1-2 years of experience in the insurance industry. Proficiency in Microsoft programs and good interpersonal skills are essential. Opportunities for career growth are offered.

Qualifications

• Minimum 1 to 2 years working experience in the insurance industry.
• Able to use Microsoft programs at least at an intermediate level.

Responsibilities

• Validate submitted documents for CSiPOS NB cases accurately.
• Perform screenings using Nice Actimize for entities.
• Support POS submissions through Case360.
• Prepare Monthly Packaged Renewal Letter.
• Backup team member tasks as required.

Skills

Interpersonal skills

Microsoft Office proficiency

Education

Diploma

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people’s lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Perform assigned tasks in an efficient and effective manner and contribute directly and indirectly to achieving the overall objectives of the Division KPI.

Roles and Responsibilities

• 1 CSiPOS New Business(NB) Submission Onboarding:
  • Validate all submitted documents and information for CSiPOS NB cases within the stipulated turnaround time (TAT) and ensure accuracy.
  • Defer cases with incomplete or incorrect documentation/information.
• 2 Nice Actimize Screening:
  • Perform on-demand screenings using Nice Actimize for entities including Company, Beneficial Owner (BO), Director (DIR), Authorized Person (AP) and Designated Person (DP).
• 3 POS submission via Case360:
  • Support in raise POS through Case360 for package product policies under TA channel.
• 4 Prepare Monthly Packaged Renewal Letter
• 5 Undertake additional tasks or responsibilities assigned by Manager as and when required to support operational needs or other requirements.
• 6 Backup team member’ tasks in the absence of other team member.

Minimum Job Requirements

• Education – Minimum Diploma Experience
• Minimum 1 to 2 years working experience in insurance industry.
• Able to use Microsoft program at least at intermediate level
• Good interpersonal skills when dealing with staff, clients, agents, brokers etc.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.