Corporate IT Specialist

Castlery; Kampung Baru Tanah Hitam Chemor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading furniture design firm in Malaysia is seeking a Corporate IT Specialist to support IT operations and manage asset tracking. The successful candidate will handle IT support tasks such as onboarding and troubleshooting, while also overseeing vendor and budget tracking. A diploma in IT or related fields and experience in IT administration, particularly with Microsoft 365, is essential. This role requires fluent English and a willingness to travel. Join us to help shape the future of living with thoughtful design.

Qualifications

• Diploma or above in IT, Information Security, or related fields.
• Experience in IT administration, including laptop setup and Microsoft 365 services.
• Fluent in English, both written and spoken.

Responsibilities

• Handle IT support tasks, including employee onboarding and troubleshooting.
• Manage IT asset tracking for Malaysia.
• Oversee IT vendor, contract, and budget tracking.
• Support patch management and configuration tracking.
• Ensure smooth IT operations by resolving issues promptly.

Skills

IT administration

Microsoft 365 Suite

Troubleshooting

Fluent English

Education

Diploma or above in IT or Information Security

Job description

We're rethinking homes for how people really live, and we're looking for a Corporate IT Specialist to join our IT & Security team to help shape the future of living—one thoughtful detail at a time.

Operations at Castlery makes it all work — streamlining processes and elevating every customer touchpoint.

What you'll be doing

• Handle IT support tasks, including employee onboarding, offboarding, and troubleshooting.
• Manage IT asset tracking for Malaysia (hardware, software, and inventory).
• Oversee IT vendor, contract, and budget tracking.
• Support patch management, technology refresh cycles, and configuration tracking.
• Ensure smooth IT operations by resolving issues promptly and escalating when needed.
• Collaborate with regional IT teams to align on standards, processes, and best practices.

What you need to succeed

• Diploma or above in IT, Information Security, or related fields.
• Experience in IT administration, including laptop setup, offboarding, and Microsoft 365 Suite of services.
• Fluent in English, both written and spoken.
• Willingness to travel when required.
• Certification in IT administration (e.g., M365, AWS) is a plus.
• Prior IT support experience in the retail industry preferred.

Built for Real Life, Designed for What's Next

At Castlery, we've spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.

Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.