Corporate Communications

Shopee; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading e-commerce platform in Malaysia is seeking a Corporate Communications professional. This role involves developing strategic communications plans, managing relationships with the media, and creating high-quality communication materials. The ideal candidate will have at least 4 years of experience in public relations or corporate communications, exceptional writing skills, and a passion for the tech and e-commerce sectors. The position offers the opportunity to shape local narratives while contributing to regional goals in a dynamic environment.

Qualifications

• Minimum 4 years of relevant experience in Public Relations, Corporate Communications, or Journalism.
• Strong interpersonal and stakeholder management skills.
• Comfortable working in a fast-paced environment and managing multiple priorities.

Responsibilities

• Develop and execute strategic communications plans for Shopee's reputation.
• Lead the creation of communications materials such as press releases and speeches.
• Monitor media coverage and provide insights for proactive storytelling.

Skills

Exceptional writing

Editing and proofreading

Stakeholder management

Media relations

Crisis handling

Education

Bachelor's Degree in Communications, Marketing, Journalism

Job description

About The Team

The Corporate Communications team at Shopee Malaysia is responsible for managing the brand’s external reputation and internal messaging across key stakeholders, including media, partners, and employees. Working closely with regional and cross-functional teams, we ensure alignment in messaging, proactive storytelling, and effective risk mitigation.

This role requires a strong grasp of the media and business landscape in the Malaysia, a passion for the tech and e-commerce industries, and a strategic mindset for communications planning. You will play a pivotal role in shaping the local narrative for Shopee while contributing to broader regional goals through collaboration and knowledge sharing.

Job Description

• Develop and execute strategic communications plans to build and protect the reputation of Shopee in Malaysia.
• Localise and amplify narratives and campaigns for the Malaysian market.
• Lead the creation of high-quality communications materials, including press releases, media responses, key message documents, op-eds, speeches, and executive talking points.
• Serve as the quality gatekeeper for high-risk internal and external communications, ensuring message clarity, tone, and alignment with brand values across teams.
• Cultivate and maintain strong relationships with key media, serving as a reliable and credible point of contact.
• Monitor media coverage, public sentiment, and industry trends to provide insights and recommendations for proactive storytelling or issues management.
• Work cross-functionally with regional counterparts, internal stakeholders, and agency partners to ensure consistent messaging and integrated campaign execution.

Requirements

• Bachelor’s Degree in Communications, Marketing, Journalism, or related field.
• Minimum 4 years of relevant experience in Public Relations, Corporate Communications, or Journalism; experience in fast-paced or tech-related industries preferred.
• Exceptional writing, editing, and proofreading skills with a sharp eye for detail.
• Comfortable working in a dynamic, fast-moving environment and managing multiple priorities.
• Strong interpersonal and stakeholder management skills; able to work independently and collaboratively.
• Good to have: Track record in media relations and issue/crisis handling.
• Passionate about digital platforms, e-commerce, and storytelling.