Coordinator, SMB Growth

Delivery Hero Austria; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

Join Delivery Hero as a Sales Representative in Kuala Lumpur, focused on new account acquisition. The role includes promoting products and services, tailoring strategies for client expansion, and meeting personal sales targets. Prior experience in client management and telesales is advantageous.

Qualifications

• 2 to 3 years of experience in a client management role.
• Effective communication skills in English; proficiency in Bahasa Malaysia, Mandarin, or Cantonese is a plus.
• Fast learner, adaptable to constant operational changes.

Responsibilities

• Promote and sell products to new customers.
• Prospect for new accounts and secure appointments.
• Negotiate terms and close sales.

Skills

Sales communication skills

Relationship-building

Adaptability

Telesales experience

Data-sensitive mindset

Tools

Salesforce

Google applications

Job description

About the opportunity

Join our team as a Sales Representative focused on acquiring new accounts. Your role will involve promoting and selling products, services, and solutions to new customers across various levels. You will prospect for new accounts, secure appointments, identify client needs, deliver sales presentations, negotiate terms, overcome objections, and close sales. Additionally, you will develop strategies to expand our client base within targeted market segments. Your efforts will contribute to generating new account revenue in line with organizational and personal targets. Responsibilities are within the New Account Acquisition Sales Function, either as a generalist or in a combination of disciplines.

What you need to be successful

• 2 to 3 years of experience in a client management role.
• Comfortable making outbound calls via digital communication tools over extended periods, as this is a 100% telesales role.
• Effective communication skills in English; proficiency in Bahasa Malaysia, Mandarin, or Cantonese is an advantage.
• Data-sensitive and sales-oriented mindset.
• Experience with online business tools such as Google applications; familiarity with Salesforce is a plus.
• Excellent consultative sales communication skills.
• Strong relationship-building abilities, target-oriented, resilient, team player, and eager to learn.
• Fast learner, adaptable to constant operational changes.

Who we are

foodpanda is part of the Delivery Hero Group, a pioneering local delivery platform operating in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Our mission is to deliver an exceptional experience—fast, easy, and at your door.