Contract Online Marketing Coordinator (6-months)

ShopBack; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading digital marketing company in Kuala Lumpur is seeking a candidate to execute and manage campaigns across various platforms. This role offers a 6-month contract and is perfect for those looking to grow into a Performance Marketing or Operations Manager track. Candidates should have around 1 year of experience, excellent organizational skills, and familiarity with digital media concepts. Join us to be part of a fast-paced, collaborative culture with opportunities for career progression.

Benefits

Competitive compensation

Career progression opportunities

Inclusive workplace culture

Qualifications

• ~1 year of experience in a media agency, ad operations, or performance marketing.
• Familiarity with key digital media concepts such as CTR, CPM, CPC, ROAS.
• Strong organizational skills and attention to detail.

Responsibilities

• Execute and upload campaigns across Meta, Google, TikTok.
• Manage end-to-end finance operations and ensure accurate invoicing.
• Conduct basic performance analysis of campaigns.

Skills

Experience in media agency or ad operations

Familiarity with digital media concepts

Proficiency in Google Sheets / Excel

Strong organizational skills

Excellent communication

Curiosity and adaptability

Tools

Meta Ads Manager

Google Ads

TikTok Ads Manager

Job description

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

This role is a 6-month contract role, supporting the regional team.

Your Adventure Ahead

• Execute and upload campaigns across Meta, Google, TikTok with accuracy and timeliness.
• Manage and track campaign assets, naming conventions, and budget pacing to ensure consistent execution quality.
• Manage end-to-end finance operations — including invoice processing, budget reconciliation, and tender board submissions.
• Ensure all invoices and payment records are accurate, tallied with budgets, and processed within internal timelines.
• Pull and maintain daily ad spend data from ad platforms for cost ingestion and reporting accuracy.
• Conduct basic performance analysis to identify top-performing campaigns or creatives and provide insights to the Marketing PICs.
• Execute simple campaign optimizations on a weekly basis with minimal supervision.
• Identify repetitive manual tasks and propose or implement automation to simplify workflows.
• Explore the use of AI tools or scripts to reduce manual workload and improve efficiency or data accuracy.
• Work closely with Operations Managers, country marketing teams, and finance to ensure seamless campaign and financial operations.
• Communicate proactively and provide updates on task progress and blockers.

Essentials to Succeed

• ~1 year of experience in a media agency, ad operations, or performance marketing role, or a highly driven self-starter with a strong learning mindset.
• Familiarity with key digital media concepts such as CTR, CPM, CPC, ROAS, audience targeting, and campaign optimization will be a big plus.
• Proficiency in Google Sheets / Excel; experience using Meta Ads Manager, Google Ads, or TikTok Ads Manager preferred.
• Strong organizational skills and meticulous attention to detail — delivers consistent quality under tight timelines.
• Excellent communication and accountability — keeps stakeholders updated and takes ownership of deliverables.
• Curious, adaptable, and eager to learn new tools and processes.

This role is ideal for someone looking to grow into a Performance Marketing or Operations Manager track. You’ll gain end-to-end exposure to marketing operations, from campaign setup to optimization and financial accountability — while learning to integrate analytics and automation into day-to-day workflows.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths

and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team

on a journey to global scale.

Competitive compensation

based on your performance.

Candid, open, and collaborative culture

where feedback is valued, for everyone to grow and improve every day.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!