Contract Logistics Site Manager

Kuehne+Nagel; Johor Bahru; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading logistics company in Johor Bahru seeks a candidate to oversee operations at a multi-customer site. The role includes ensuring operational performance, leading diverse teams, and driving continuous improvement initiatives. Ideal candidates will have experience in warehouse management and strong leadership abilities. This position offers the chance to influence strategic operations in a well-established global organization.

Benefits

Supportive leadership team

Access to regional resources for development

Exposure to diverse industries

Qualifications

• Proven experience managing multi-customer warehouse environments.
• Strong leadership skills to motivate and develop diverse teams.
• Analytical skills to improve productivity and process efficiency.
• Experience in managing service level expectations.

Responsibilities

• Oversee performance of the operational site including warehousing and customer service.
• Achieve key performance indicators in safety, cost, quality, delivery, and environment.
• Ensure compliance with external and internal requirements and standards.
• Drive a culture of continuous improvement and operational excellence.

Skills

Managing multi-customer warehouse environments

Leadership

Analytical capability

Customer engagement

Driving continuous improvement

Job description

It’s more than a job

At Kuehne+Nagel, it’s more than a job. You will have the chance to play a key role in shaping daily operations that directly impact our customers’ success, in an environment where your ideas, initiative, and problem‑solving mindset drive real outcomes. You will have the opportunity to lead teams, uplift people, and build a culture you’re proud of, while working in a role where continuous improvement and innovation are not just encouraged—they’re expected. This is a meaningful career in a global organisation that values responsibility, collaboration, and growth.

How you create impact

You will be responsible for the overall performance of an operational site including warehousing, customer service and administration to achieve all agreed financial and operational objectives by working with a variety of internal and external stakeholders. Your scope may include distribution activities depending on the location.

• To achieve your key performance indicators (KPI) in the areas of safety, cost, quality, delivery, environment and people.
• To oversee the safe operation of warehousing activities, ensuring the correct skills and training is in place.
• To ensure all operational activities are compliant with external and internal requirements/standards.
• To lead all office and warehouse activities at the site while understanding and inspiring others to learn and develop.
• To drive all activities relating to customer onboarding, retention and operational excellence.
• To drive a culture of continuous improvement, developing new initiatives for operational, service and sustainable solutions.
• To contribute information required for tenders/proposals to support closing of new business.
• To ensure that everyone involved in distribution activities delivers the right transport solutions.

What we would like you to bring

• Proven experience managing multi‑customer warehouse environments with strong operational oversight.
• Solid leadership skills with the ability to motivate, develop, and coach large, diverse teams.
• Strong analytical capability to improve productivity, cost, space utilisation and process efficiency.
• Experience in customer engagement, QBRs, and managing service level expectations in a dynamic environment.
• Confidence in driving continuous improvement, safety culture, and digitalisation initiatives.

What's in it for you

• Opportunity to lead a growing, multi‑customer site with strategic influence and autonomy.
• A role that allows you to shape operations, improve processes and implement your ideas.
• Supportive leadership team and access to regional resources for development and growth.
• Exposure to diverse industries and customers, enhancing your portfolio and expertise.
• A stable global organisation that values innovation, excellence and career progression.

Who we are

We are a global leader in Contract Logistics with a strong focus on operational excellence and customer partnership. Our team thrives on reliability, quality and delivering value across diverse industries, supported by a culture built on integrity, teamwork and always doing what’s right for our people and customers. We are committed to safety, sustainability and continuous improvement at every site we manage, providing a place where people are empowered to grow their careers and make a lasting impact.