Content & Social Media Specialist

Maxis; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur is seeking a creative professional for content creation and social media management. You will develop engaging materials tailored for enterprise customers while collaborating with various teams. The ideal candidate will have strong creative skills and the ability to translate technical concepts into clear content. Join a culture that values diversity and commitment to performance.

Qualifications

• Creative skills in content creation across various formats.
• Understanding of social media strategies and analytics.
• Ability to translate technical information into engaging content.

Responsibilities

• Create and publish diverse content for enterprise customers.
• Develop sales enablement materials for sales teams.
• Manage B2B social media channels and campaigns.

Job description

Overview

Are you ready to get ahead in your career?

We are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities, as we aim to become Malaysia’s leading converged solutions company. We empower you to turn your ambitions into achievements, embrace inclusiveness and close collaboration to create impact for yourself and others, and bring the best of technology to help people, businesses and the nation to be ahead in a changing world.

Responsibilities

• Create, edit, and publish a wide range of content (articles, blogs, infographics, case studies, videos, emailers, product sheets) tailored to enterprise customers.
• Translate technical information and solutions into clear, engaging, and educational content for different formats and audiences.
• Assist in developing sales enablement materials (presentations, brochures, one-pagers) for sales teams.
• Ensure all content follows brand voice, guidelines, and maintains high quality.
• Drive the end-to-end content distribution strategy and planning, ensuring all content reaches the target audience across owned, earned, and paid channels.
• Manage day-to-day execution of the company’s B2B social media channels (LinkedIn, Facebook), including posting, scheduling, and community management.
• Support in planning and executing social media campaigns to build brand authority, customer trust, and education on digital transformation.
• Monitor conversations, trends, and competitor activities to provide insights and recommendations.
• Track, measure, and report on performance of content and social campaigns (engagement, reach, downloads, clicks, leads).
• Provide insights and recommendations to improve content effectiveness and audience engagement.
• Assist in A/B testing of content formats and social campaigns to refine messaging and creative.
• Work closely with the Head of Content & Social Media, product & solutions teams, brand & comms, sales, and digital marketing teams to ensure aligned execution.
• Coordinate with external agencies (social media agency, content development agency) to deliver quality assets.
• Support event coverage (live posting, content capture, interviews) for enterprise campaigns.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.