Content Moderation Specialist: Shape Platform Safety

Hunters International; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global business services firm in Kuala Lumpur is seeking a Content Moderator. This role involves reviewing and moderating user-generated content for compliance with platform policies, collaborating with various teams, and providing customer support. Candidates should possess a Bachelor's degree and preferably have 1 year of experience in content moderation. The position requires proficiency in English and working knowledge of Microsoft Office. This is a fully in-office position with rotational shifts, offering a dynamic work environment.

Qualifications

• Able to converse in English.
• Preferably with 1 year of Content Moderator experience in a call center.
• Working knowledge on Microsoft Office applications.

Responsibilities

• Review user-generated content to ensure compliance with policies.
• Moderate content by removing inappropriate posts.
• Analyze trends and report findings.
• Collaborate with other teams on content compliance.
• Provide customer support regarding content.
• Maintain documentation of moderation activities.
• Stay updated on platform policies and guidelines.

Skills

English communication

Content moderation

Analytical skills

Customer support

Microsoft Office

Education

Bachelor's Degree

Job description

A global business services firm in Kuala Lumpur is seeking a Content Moderator. This role involves reviewing and moderating user-generated content for compliance with platform policies, collaborating with various teams, and providing customer support. Candidates should possess a Bachelor's degree and preferably have 1 year of experience in content moderation. The position requires proficiency in English and working knowledge of Microsoft Office. This is a fully in-office position with rotational shifts, offering a dynamic work environment.