Content Editor / Specialist

The Impact Foundation; Johor Bahru; Hybrid; MYR 50,000 - 70,000; Full time

Job summary

A leading digital education organization in Malaysia is seeking a proactive Content Editor to develop high-quality training content. You will work on creating copy for user communities and analyze competitor content strategies to improve user engagement. The ideal candidate has experience in content writing with a focus on fintech, alongside strong writing skills in English. The role offers a competitive salary and hybrid work flexibility.

Benefits

Competitive salary

Hybrid work flexibility

Opportunities for professional growth

Qualifications

• 1–3 years of experience in content writing or digital course development.
• Strong writing and editing skills in English; proficiency in Arabic is a strong advantage.
• Proactive and organized, able to manage multiple content pipelines.

Responsibilities

• Develop and maintain structured content for training programs and learning modules.
• Create content guides for user onboarding and forums.
• Conduct ongoing competitor analysis and UX/content improvements.

Skills

Content development

Digital communities

UX writing

Editing skills

Education

Bachelor’s degree in Communications or related field

Tools

LMS

Content structuring tools

Job description

Overview

We are seeking a proactive and detail-oriented Content Editor to join our digital content team. This position focuses on producing and curating high-quality, strategic content for training courses, membership communities, and interactive forums. The Content Editor will also conduct competitor analysis and collaborate with cross-functional teams to enhance user experience and engagement across our platforms.

The ideal candidate will have experience in content development, digital communities, or online learning, with a strong eye for structure, tone, and educational clarity.

Responsibilities

• Develop and maintain structured content for training programs, learning modules, and course materials, particularly to educate users about financial investment.
• Create content guides and copy for membership portals, user onboarding, and in-app communities.
• Moderate and enhance content within user forums and discussion boards to ensure quality and engagement.
• Support video-based content by providing clear scripts, summaries, or subtitles as needed.
• Collaborate with subject matter experts to transform complex information into user-friendly formats.

Competitor Research & UX Optimization

• Perform ongoing competitor analysis, including benchmarking content styles, formats, and delivery methods.
• Research digital learning and fintech community trends to inform content strategy.
• Identify UX/content friction points through feedback and analytics, and propose improvements.
• Work closely with product, design, and marketing teams to align content with platform journeys.

Requirements

• Bachelor’s degree in Communications, Journalism, Education, Marketing, or a related field.
• 1–3 years of experience in content writing, digital course development, or community engagement; must have investment experience (fintech/finance).
• Strong writing and editing skills in English; proficiency in Arabic is a strong advantage.
• Experience with LMS, community platforms (e.g., Discourse, Circle, Teachable), or fintech/education tools is preferred.
• Familiarity with content calendars, wireframes, and UX writing practices.
• Proactive and organized, able to manage multiple content pipelines and stakeholders.

Preferred Qualifications (Nice To Have)

• Knowledge of SEO writing and content structuring tools (e.g., Notion, Confluence, Figma).
• Experience with user interviews or usability testing.
• Background in fintech, online education, or SaaS content environments.
• Understanding of MENA market user behavior and content localization nuances.

What We Offer

• Competitive salary based on experience.
• Opportunity to contribute to impactful digital education initiatives.
• Collaborative team culture with opportunities to grow into content strategy roles.
• Hybrid work flexibility and exposure to product-led growth environments.