Content Designer Senior Consultant - Customer, Strategy & Design - PH PDC

Deloitte PLT; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading professional services firm is looking for a Content Designer Senior Consultant to join their dynamic team in Kuala Lumpur. You will leverage your content design expertise to enhance user experiences across various platforms and collaborate with diverse teams. The ideal candidate has at least 7 years of experience and strong proficiency in content strategy. Flexible work arrangements and comprehensive benefits are offered.

Benefits

Flexible work arrangements

Rewards platform

Training and development funding

Support and mentoring for career progression

Health and life insurance

Qualifications

• At least 7 years of professional experience as a content designer or related field.
• Strong writing and editing skills across various formats.
• Proficiency in UX/UI content design.

Responsibilities

• Create and improve user-centric content for various formats.
• Collaborate with design and marketing teams for cohesive content.
• Measure and evaluate communication efforts to enhance customer experiences.

Skills

Content creation

Technical writing

Collaboration with teams

Communication skills

Creative problem solving

Education

Bachelor’s degree in Software Engineering/Journalism, Communication, Arts or equivalent

Tools

Microsoft Word

PowerPoint

Teams

SharePoint

Job description

Content Designer Senior Consultant - Customer, Strategy & Design - PH PDC

Date: 18 Sept 2025

Location: Manila, PH

What impact will you make?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

As a Content Designer, you’ll work with a diverse and high-performing design team. Our team is a wonderful mix of designers (UX/UI/Visual), strategists, technologists, and makers.

You’ll have the opportunity to learn and increase your skill and knowledge across these capabilities – you won’t need to know it all from day one. Our global team is invested in your growth and will mentor and empower you.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Consultants across our Firm are expected to:

• Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.

Enough about us, let's talk about you

If you are someone with:

• Bachelor’s degree in Software Engineering/Journalism, Communication, Arts or equivalent
• At least 7 years professional experience as a content designer and technical writer/editor/journalist and other related skills
• Strong writing and editing skills across formats (copy, campaigns, media, long-form)
• Clear communicator with excellent oral skills
• Proficiency in Microsoft Word, PowerPoint, Teams, SharePoint
• Work with subject matter experts and business stakeholders for expertise-driven content
• Continually track, measure, evaluate and improve communication efforts that lead to enhanced customer experiences
• Identify the best format for displaying information to the user - if we don't have one, we'll want you to suggest ideas or identify the gaps.
• Collaborate and brainstorm with other marketing teams, such as design, UX, analytics and product developers in all phases of the agile product lifecycle.
• Collaborate with the team's User Researchers, identify user needs, write and map user stories, and translate these into content.
• Use writing and content design skills to create UI text that facilitates user navigation, as well on-boarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.

What is in store for you?

• Flexible work arrangements - work in a way that suits you best
• Rewards platform - your hard work won't go unnoticed at Deloitte
• Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.
• Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression
• Benefits effective upon hiring including paid time off and holidays, health, and life insurance!

Next Steps

Sound like the sort of role for you? Apply now.

We are an equal opportunities employer and welcome applications from all qualified candidates. Deloitte is committed to creating a diverse environment and is proud to be an equal opportunity employer.