Content Analyst, Asia

RELX; Selangor; On-site; MYR 78,000 - 134,000; Full time

Benefits offered by this job

Hybrid work arrangements

Career progression

Learning & Development resources

Life Assurance Policies

Job summary

LexisNexis Legal & Professional is seeking a Content Analyst to manage and improve legal content workflows, ensuring metadata quality and AI readiness across editorial and production processes in Asia. You will collaborate with Editorial, Product and Technology teams to ensure accurate, timely, scalable content aligned with evolving platform needs.

The role requires strong analytical and project-management skills, familiarity with XML/HTML workflows, and experience in content operations.

Qualifications

• Strong analytical, organizational, and problem-solving skills.
• Experience with structured content environments (XML/HTML/metadata workflows).
• Awareness of AI/ML, GenAI, and content enrichment.

Responsibilities

• Ensure legal content is publication-ready and AI-ready with structured content standards.
• Validate metadata, taxonomy tagging, XML/HTML structures, and content integrity across platforms.
• Support semantic enrichment and content optimization for AI/GenAI products.
• Maintain quality, currency, discoverability, and usability of assigned legal content collections.
• Collaborate with Editorial, Product, and Technology teams on AI content readiness.

Skills

Analytical skills

Organizational skills

Problem-solving

XML/HTML workflows

Metadata workflows

Stakeholder management

Education

LLB or equivalent

Tools

Protégé

Lexis+

Job description

About Our Team

LexisNexis Legal & Professional is a leading provider of legal data and information services. We specialise in delivering accurate, comprehensive, and timely legal content to professionals across various industries, including law firms, corporations, and government agencies. As a Legal Editor, you will play a pivotal role in ensuring the integrity and quality of our legal data products.

About The Role

The Content Analyst plays a critical role in managing and improving legal content workflows, ensuring metadata and structured content quality, supporting AI-readiness initiatives, and driving continuous operational improvements across editorial and production processes. The role collaborates across editorial, product, technology, vendors, and regional stakeholders to ensure legal content is accurate, timely, scalable, and aligned with evolving customer and platform needs.

Responsibilities

• Ensure legal content is publication-ready, AI-ready, and compliant with structured content standards.
• Validate metadata, taxonomy tagging, XML/HTML structures, and content integrity across platforms.
• Support semantic enrichment and content optimization initiatives for AI/GenAI products.
• Ensure quality, currency, discoverability, and usability of assigned legal content collections.
• Collaborate with Editorial, Product, and Technology teams on AI content readiness initiatives.
• Manage end-to-end collection and conversion activities across Asia jurisdictions and products.
• Adhere to publishing schedules and operational SLAs across all delivery formats.
• Coordinate workflow enhancements, automation initiatives, and operational improvements.
• Identify operational risks and resolve delivery or workflow issues proactively.
• Maintain accurate operational documentation, workflow tracking, and reporting.
• Support post-production and archival governance activities.
• Identify opportunities to streamline editorial and content workflows using automation, AI-assisted tools, and operational best practices.
• Participate in continuous improvement initiatives to enhance productivity, scalability, and content quality.
• Contribute to workflow modernization and digital transformation initiatives.
• Maintain metrics benchmarking for quality, currency and timeliness.
• Support testing and evaluation of new tools, workflows, and platform enhancements.
• Collaborate effectively with internal stakeholders including Editorial, Product, Technology, Data Operations, and regional teams.
• Manage vendor relationships to ensure delivery quality, timeliness, and operational compliance.
• Coordinate issue resolution across teams and vendors.
• Build strong cross-functional partnerships to support operational and strategic objectives.
• Support ongoing product enhancements, content development initiatives, and regional content expansion projects.
• Participate in benchmarking, competitor analysis, and annual product reviews.
• Provide operational input into customer-centric product and content improvements.
• Contribute insights on content usability, operational scalability, and market needs.
• Communicate effectively with stakeholders across functions and regions.
• Demonstrate sound judgment and prioritization in a fast-paced operational environment.
• Escalate issues appropriately and recommend practical solutions.
• Collaborate actively to achieve team objectives and operational excellence goals.

Qualifications

• LLB or equivalent qualification preferred
• Certification or experience in Project Management, Agile, or Operational Excellence is advantageous.
• Experience in legal publishing, editorial operations, legal content management, or digital content operations preferred.
• Experience working with structured content environments (XML/HTML/metadata workflows).
• Experience supporting digital publishing or AI-enabled content initiatives is advantageous.
• Experience managing projects, workflows, or process improvement initiatives preferred.
• Understanding of legal content workflows, editorial operations, and digital publishing processes.
• Working knowledge of XML, HTML, metadata, taxonomy, and structured content principles.
• Awareness of AI/ML, GenAI, content enrichment, and AI-ready data principles.
• Familiarity with content management systems and publishing technologies.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and work within tight deadlines.
• Experience in workflow optimization, automation, or operational improvement initiatives.
• Competent in Agile or continuous improvement methodologies.
• Strong communication and stakeholder management skills.
• Legal research or legal domain knowledge is advantageous.
• Awareness of AI-assisted editorial operations and emerging legal tech trends.
• Ability to evaluate content quality for AI-readiness and downstream product usability.
• Understanding of structured legal data, metadata consistency, and content discoverability principles.
• Exposure to automation tools, workflow analytics, or operational reporting is advantageous
• Knowledge of Lexis+ and Protégé (and other platforms) preferred.
• Understanding of customer-centric digital legal content delivery.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people.

• Hybrid work arrangements
• Career progression

Working for you

Benefits

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Life Assurance Policies: Providing financial security for your loved ones.
• Long Service Award: Recognition for your dedication and loyalty.
• Hybrid work arrangements: Balance work and personal life effectively.
• Access to Learning and Development Resources: Empowering your professional growth.

About The Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.