Consumer Partnership Lead

Chubb; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading insurance firm in Kuala Lumpur seeks an experienced business development professional to drive partnership distribution and develop new sales channels. Responsibilities include achieving financial objectives, building client relationships, and developing innovative products. Candidates should have at least 10 years of experience, a relevant diploma or degree preferred, and strong analytical, interpersonal, and creative skills. Insurance industry knowledge is advantageous. The role demands effective multi-tasking and a result-oriented approach.

Qualifications

• Good analytical skill and result-oriented.
• Possess excellent business acumen and resourceful.
• Have good interpersonal skills and be a team player.
• Insurance and financial product knowledge preferred.
• Good computer skills and familiarity with Microsoft Offices are required.

Responsibilities

• Drive expansion of partnership distribution focusing on new sales channels.
• Achieve performance and financial objectives.
• Identify business opportunities and establish strategic partnerships.
• Build and maintain strong relationships with clients and stakeholders.
• Develop innovative and marketable products.

Skills

Analytical skills

Business acumen

Interpersonal skills

Creativity

Multi-tasking

Computer skills

Insurance and financial product knowledge

Education

Minimum Diploma holder

Degree preferred

Tools

Microsoft Office

Job description

Job Description

This position reports directly to the Head, Consumer Lines. Responsible for driving the expansion of partnership distribution and business development with a key focus on new sales channels for the company.

Key Objective

• Achieve agreed-upon performance and financial objectives.
• Identify new business opportunities and establish strategic partnerships with major players in industries such as automotive, banking, e-commerce, gig economy, and telecommunications, targeting partners with a substantial customer base for our consumer business.

Major Duties and Responsibilities

• Business Development
• Develop and secure new automotive/bank partners/digital partners with sizeable customer base
• Develop strategic pipeline management and lead pipeline management framework
• Build and maintain strong relationships with clients and key stakeholders
• Develop and explore new direct distribution channel such as digital, face‑face, mobile marketing, etc.
• Develop new innovative and marketable products
• Prepare financials and proposals for submission to prospects on new initiatives
• Preparation of pre‑ & post‑marketing plans and conduct Profit and Loss Analysis for marketing campaigns to drive ROIs
• Negotiate contracts and agreements with clients
• Operation & Database Management
• Setting database segments, and criteria with partners to extract for any distribution activities purposes to achieve higher profitability
• Develop creative concepts and contents approved by partners and all internal parties i.e. Claims, CS, UW, Legal, TM and other LOBs
• Work with project manager to establish project timeline for end‑to‑end process
• Ensure approved marketing fund spend within budget and achieve agreed profitability target
• Liaising with key stakeholders, i.e. Underwriting, Customer Service/Operation, Telemarketing, IT and Partners for other initiatives on periodic basis i.e. daily billing, database management, script management, disputes/complaints, product positioning and campaign management.
• Others
• Conduct market research and analysis to identify trends and insights that inform business development efforts
• Communicate on market trends and competition
• Manage partners’ compliance related matters
• Any other duties as assigned by Management

Qualifications

• Good analytical skill, Result oriented, Creative and able to multi-task effectively
• Possess excellent business acumen and resourceful
• Have good interpersonal skills, capable of working independently and be part of the team player
• Insurance and financial product knowledge preferred
• Appreciate and understand Compliance and Controls
• Good computer skills and familiarity in Microsoft Offices are required

Experience

• Tertiary education with minimum 10 years working experience
• Insurance industry and/or direct marketing, digital or retail industry background will be an added advantage

Additional Qualifications

• Minimum Diploma holder. Degree holders preferred