Consumer Financial Consultant Auto (Region Johor)

Maybank; Johor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading bank in Malaysia is seeking a dedicated individual to service primarily new national car dealers. The role involves maintaining strong business relationships, conducting customer site visits, and cross-selling various bank products. Strong marketing and interpersonal skills are essential for success in this position, along with the ability to work effectively under pressure. Candidates should have a creative mindset and a results-oriented approach.

Qualifications

• Possess good marketing skills.
• Good interpersonal skills, able to interact with people at all levels.
• Able to work under pressure with minimum supervision.
• Able to think creatively and be result-oriented.

Responsibilities

• Service new national car dealers and assigned dealers.
• Maintain good business rapport with servicing dealers.
• Initiate document collection from assigned dealers.
• Conduct site visits and provide customer verification reports.
• Cross sell other bank products to customers and dealers.
• Monitor disbursement and growth targets.

Skills

Marketing skills

Interpersonal skills

Ability to work under pressure

Creative thinking

Job description

Responsibilities :

• To service primarily new national car or any other dealer that assigned from time to time by the Branch Management.
• Maintain cordial and good business rapport with all the above of the servicing dealers.
• Receive a submission from the assigned dealer and initiate document collection. Transfer the documents to the Processing executive to proceed with the process.
• Site Visit to customer premises and provide report on the customer genuineness as well as according to the declaration in application.
• Initiate appointment of panel new car or any other dealer type in the future.
• Cross selling of other product by the Banks i.e. credit card to customer, merchant to dealer and etc. from time to time required by Management.
• Monitoring of disbursement and growth target for Retail Hire Purchase.

Requirements :

• Posses good in marketing skills
• Good interpersonal skills, able to interact with people at all levels and marketing oriented
• Able to work under pressure with minimum supervision.
• Able to think creatively, result oriented and display consistence performance.