Concierge Bellman - Front Office & Guest Experience

Strawberry Park Resort; Brinchang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A renowned hospitality company in Malaysia is seeking a Front Office Bellman to deliver exceptional service upon guest arrival and departure. Responsibilities include managing luggage, assisting with reception duties, and maintaining common area cleanliness. The ideal candidate will possess strong communication skills and previous customer service experience, with a team-oriented mindset and adaptability to changing demands. This full-time role offers a unique opportunity in a scenic location that embraces hospitality excellence.

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience in customer service is required.
• Ability to handle and manage luggage professionally.

Responsibilities

• Welcome and assist guests during arrival and departure.
• Handle luggage and ensure timely delivery of guest belongings.
• Provide reception and concierge support.

Skills

Strong communication and interpersonal skills

Customer service experience

Fluency in English

Proactive approach to enhancing guest satisfaction

Team player

Job description

A renowned hospitality company in Malaysia is seeking a Front Office Bellman to deliver exceptional service upon guest arrival and departure. Responsibilities include managing luggage, assisting with reception duties, and maintaining common area cleanliness. The ideal candidate will possess strong communication skills and previous customer service experience, with a team-oriented mindset and adaptability to changing demands. This full-time role offers a unique opportunity in a scenic location that embraces hospitality excellence.