Compliance Support

SMJ Teratai Sdn Bhd; Kota Tinggi; On-site; MYR 60,000 - 90,000; Full time

Job summary

SMJ Teratai Sdn Bhd is a reputed money-transfer and exchange service in Malaysia with nationwide outlets and ongoing expansion. The company seeks a detail‑oriented compliance data specialist to support AML/CFT processes and ensure customer data quality.

Join our team to review customer onboarding data, validate documents, and drive remediation initiatives across the southern region and beyond.

Qualifications

• Review customer profiles for completeness, accuracy, and consistency.
• Ensure CDD forms are properly filled with valid documentation.
• Verify accuracy of customer information against submitted documents.
• Provide feedback to branches on data entry errors and follow up for corrections.
• Support daily review of new and existing customer records for Compliance approval.
• Perform data remediation and cleansing to improve data quality.
• Identify recurring data quality issues and recommend process improvements.
• Prepare monthly reports on data quality findings, remediation progress and outstanding issues.
• Assist Head of Compliance or management with ad-hoc tasks.

Responsibilities

• Review customer profiles and onboarding information for completeness, accuracy, and consistency.
• Ensure all required fields in CDD forms are properly filled and supported with valid documentation.
• Verify the accuracy of customer information against submitted documents.
• Provide feedback to branches or frontliners on data entry errors and follow up for corrections.
• Support daily review of new and existing customer records for Compliance approval.
• Perform data remediation and cleansing activities to improve accuracy and quality of customer records.
• Identify recurring data quality issues and recommend process improvements to reduce future data entry errors.
• Prepare monthly reports on data quality findings, remediation progress, and outstanding issues for management review.
• Any other tasks, projects or duties assigned by Head of Compliance.

Job description

Support and execute assigned compliance-related projects from initiation through to completion.

Key responsibilities

Review customer profiles and onboarding information for completeness, accuracy, and consistency.

Ensure all required fields in CDD forms are properly filled and supported with valid documentation.

Verify the accuracy of customer information (e.g., name, ID number, date of birth, nationality, address etc.) against submitted documents.

Provide feedback to branches or frontliners on data entry errors and follow up for corrections.

Support the daily review of new and existing customer records for Compliance approval by ensuring customer information, CDD/EDD documentation, and supporting documents are complete, accurate, and compliant with the Company's AML/CFT policies and regulatory requirements.

Perform data remediation and cleansing activities to improve the accuracy and quality of customer records.

Identify recurring data quality issues and recommend process improvements to reduce future data entry errors.

Prepare monthly reports on data quality findings, remediation progress, and outstanding issues for management review.

Any other tasks, projects or duties that may be assigned from time to time by Head of Compliance or the Company’s management.

We are one of the reputed money-transfer and exchange services in Malaysia and the only "Class A & D" licensee in the Southern Region which is granted by the Central Bank. Todate, we have over 130 outlets nationwide. We are in the midst of expansion, thus we are looking for young and energetic candidates to join us as part of our team.

We are one of the reputed money-transfer and exchange services in Malaysia and the only "Class A & D" licensee in the Southern Region which is granted by the Central Bank. Todate, we have over 130 outlets nationwide. We are in the midst of expansion, thus we are looking for young and energetic candidates to join us as part of our team.