Community Deposit Specialist

Hong Leong Bank; Selangor; On-site; MYR 60,000 - 96,000; Full time

Job summary

Hong Leong Bank in Malaysia invites a proactive sales professional to join our team and drive customer acquisition through targeted outreach and referrals.

You will generate and qualify leads from internal and external sources, develop tailored proposals, negotiate terms, and manage a healthy sales pipeline.

Collaborate with colleagues across departments, deliver timely responses, and ensure excellent client service while aligning with the bank’s Digital-at-the-Core ethos.

Qualifications

• Experience in sales and lead generation.
• Ability to build relationships with clients and prospects.
• Strong negotiation and proposal-skills.
• Comfort with market research and client needs analysis.

Responsibilities

• Generate and qualify leads from internal and external lists to achieve acquisition goals.
• Source and develop client referrals to achieve acquisition goals.
• Develop sales proposals and customize by client; schedule activities to maintain pipeline.
• Monitor and report on sales activities and support management in closing deals.
• Collaborate with other departments to create a unified client experience and uphold brand standards.

Skills

Lead generation

Sales

Negotiation

Client relationship management

Market research

Communication

Job description

If you are looking to excel and make a difference, take a closer look at us… Generate and qualify leads from internal and external lists to achieve acquisition goals Source and develop client referrals to achieve acquisition goals Develop sales proposal and customize by client Schedule sales activity and ensure optimum pipeline generation Make sales calls to new potential and existing clients Negotiate effectively with clients Conduct briefing and training to clients Respond to sales enquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Follow up on sales activities to ensure sales closure and accounts are open timely Monitor and report on sales activities and follow up for management Carry out market research and surveys Participate in sales events and roadshows where applicable Monitor competitors, market conditions and product development Ensure all tasks are carried out in full compliance with guidelines and regulations To collaborate with other departments to create a unified experience To create an achievement oriented working environment. Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain. Continuous effort to improve business in support of building brand awareness and improving customer experience. Ensure all sales proposals are delivered on-time and within scope.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation.

Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available.

Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life‑long learning, achieve their career aspirations and grow talent from within our organisation.

Hong Leong Bank ("HLB") stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.

As the service and financial landscape changes rapidly with the ever‑increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.

HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.