COE Optimization Lead: Drive Process Excellence

foodpanda Malaysia Sdn Bhd (Corporate Office); Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading delivery service company in Kuala Lumpur is seeking a COE Optimization Manager to drive process efficiency across multiple markets. The ideal candidate will have over 4 years of experience in process improvement and project coordination, showcasing a strong track record of delivering measurable results. Key responsibilities include supporting operational process design, conducting data analysis, and collaborating with teams to improve workflows. This role also requires effective communication skills and familiarity with project management tools.

Benefits

Medical benefits

Dental coverage

Corporate allowance

Lifestyle allowance

Qualifications

• 4+ years of experience in process improvement, operations, or project coordination.
• Ability to support and contribute to process standardization and improvement.
• Experience collaborating with cross‑functional teams on projects.

Responsibilities

• Support the design and implementation of standardized operational processes.
• Collect and analyze performance data to identify trends and areas for improvement.
• Assist in the planning and execution of process improvement initiatives.

Skills

Process improvement

Data analysis

Project coordination

Analytical problem-solving

Effective communication

Tools

Asana

Trello

Job description

A leading delivery service company in Kuala Lumpur is seeking a COE Optimization Manager to drive process efficiency across multiple markets. The ideal candidate will have over 4 years of experience in process improvement and project coordination, showcasing a strong track record of delivering measurable results. Key responsibilities include supporting operational process design, conducting data analysis, and collaborating with teams to improve workflows. This role also requires effective communication skills and familiarity with project management tools.