CME - Meeting Services Support, Associate Specialist

Merck; Petaling Jaya; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A global healthcare company is seeking an Associate Specialist for Meeting Services Support in Petaling Jaya, Malaysia. This role involves managing the end-to-end meeting process and ensuring compliance with financial standards. Ideal candidates will hold a Bachelor's degree in Business Administration and have experience in basic accounting or be fresh graduates. Proficiency in MS Excel and familiarity with SAP are essential. The company promotes a hybrid work environment with a focus on continuous improvement of processes.

Qualifications

• Minimum 1 year experience in accounting or relevant field.
• Fresh graduates encouraged to apply.
• Proficient in MS Excel and related tools.

Responsibilities

• Support the global meeting financial process.
• Ensure timely payment and reconciliation.
• Prepare healthcare agreements using templates.

Skills

Basic accounting

MS Excel

SAP

Ariba

Concur

Language skills (English, Mandarin, Japanese)

Education

Bachelor’s Degree in Business Administration or related disciplines

Tools

Power BI

Power Apps

PowerPoint

SharePoint

Job description

Job Description

Our company's Business Service Centers (BSCs) are located across three regions (Americas, Europe, and Asia) and are responsible for the timely and efficient delivery of standardized, global financial processes. The BSCs will be responsible for the execution and delivery of a broad range of financial services and processes across our company's business divisions and markets.

The Associate Specialist for Meeting Services Support is responsible for supporting the end-to-end meeting process preparation for congress meeting & sponsorship from meeting creation to closure. This including meeting creation, vendor creation/maintenance, PO creation, contract agreement preparation, meeting compliance review reconciliations and payments. The Associate Specialist for Meeting Reconciliation & Payment ensures adherence of compliances & control that are in line with all company’s policies and guidelines related to meetings and congresses.

Job Description and Responsibilities

Primary responsibilities for this role include, but are not limited to, the following:

• Support operational execution for global meeting and congress financial process from agreements preparation & compliance review to payment to reconciliation, in given scope of countries.
• Support the global meeting and congress financial process from payment to reconciliation.
• Prepare agreements for Healthcare Professionals and Organizations prior to the event based on available templates.
• Ensure that all payments, reconciliation files and journals are processed in a timely manner and according to our company’s financial processes, when required.
• Work closely with Travel, Meetings, Card & Fleet (TMC&F) Regional leads and Process Excellence, local business, finance partners and other stakeholders in support of the global meeting and congress financial process
• Work closely with the Meeting Planning Agency (MPA) to facilitate payments for congresses and meetings.
• Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress related SOPs and relevant policies.
• Champion new procedures and re-engineer processes to support and drive continuous improvement and ensure processes meet business objectives as efficiently as possible; stabilize new incoming scope of work during Hypercare period.
• Handle inquiries as needed & resolve operational issues on timely and satisfactory manner.
• Demonstrate professionalism, meticulousness and attention to detail in dealing with colleagues, internal clients and suppliers.
• Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.

Qualifications

Education

• Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines.

Skills Required

• Minimum of 1 year of work experience in basic accounting or P2P/O2C/R2R or Fresh Graduate are encouraged to apply.
• Intermediate MS Excel skills (Excel, Power Apps, Power BI, PowerPoint, SharePoint)
• Language requirements:
  • English
  • Other language e.g., Mandarin, Japanese etc. will be added advantages.
• Experience with SAP (Concur, Shopping/Purchase Order, and Payment Portal Requests), Ariba, Service Now.

Required Skills

• Adaptability
• Business Administration
• Business Performance Management
• Business Support
• Client Management
• Communications Support
• Contract Management
• Credit Management
• Customer Experience Management
• Customer Technical Support
• Drafting Agreements
• Financial Accounting Controls
• Financial Advising
• Financial Operations
• Global Financial Markets
• Human Resources (HR) Shared Services Advisory
• Invoice Processing
• IT Infrastructure Support
• Management Process
• Operational Execution
• Operations Coordination
• Preparation of Financial Reports
• Process Flow Documentation
• Process Improvements (+5 more)

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

01/3/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.