CME Global Card Program Administration Specialist

Merck Gruppe - MSD Sharp & Dohme; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global healthcare company in Malaysia is seeking a Global Card Administrator, Specialist. Responsibilities include managing the corporate card program and ensuring compliance with policies. The ideal candidate has a bachelor's degree and 3-4 years of relevant experience, particularly in corporate payment systems. This position offers a hybrid work arrangement and emphasizes the importance of attention to detail and customer service.

Qualifications

• Minimum of 3-4 years Accounts Payable or equivalent Finance or Shared Services experience required.
• Experience in corporate payment systems and various Card Programs.
• Able to speak, read & write in English.

Responsibilities

• Responsible for administration of the company’s corporate card program globally.
• Provide standard and ad-hoc reporting on account statuses.
• Liaise and communicate with relevant cardholders or stakeholders.

Skills

Account Collections

Adaptability

Analytical Problem Solving

Financial Accounting Controls

Compliance SOX

Stakeholder Communications

Education

Bachelor’s degree in business administration, Science, Economy, Accounting, Finance, or any other related disciplines

Tools

Advanced Excel

Corporate payment systems (Visa, MasterCard, AmEx)

Job description

Overview

Position: Global Card Administrator, Specialist
Shift schedule: Flexible, should be willing to work Australian business hours.

Our Finance team brings together our financial perspectives into our overall strategic and tactical decision making. We use state-of-the-art techniques for financial analysis, planning, accounting, reporting and performance evaluation. This allows the organization to continue advancing medical innovation and improve lives.

Our company Business Service Centre located across three regions (Americas, Europe, and Asia) are responsible for the timely and efficient delivery of standardized, global financial processes.

The Global Card Administration Specialist is accountable and responsible for the delivery and execution of the Card Administration processes for all markets that the Cards, Meetings and Expense area supports globally.

The Global Card Administrator Specialist performs controls that are in line with all company’s policies and guidelines related to Card, Payment and Expense.

Job Description and Responsibilities

The incumbent will be responsible for the execution and delivery of the card administration services for all applicable markets globally – E2E.

Primary responsibilities for this role include, but are not limited to, the following:

• Responsible for administration of the company’s corporate card program globally. Coordinates all requests to initiate, cancel, or modify card accounts
• Provides standard and ad-hoc reporting to department and corporate management regarding the status of individual accounts and general program performance measures
• Work closely & diligently with Card Meeting and Expense leads in delivering efficiency & effectiveness for the Card Administration processes through standardization, simplifications, and streamlining. Active participation in global and regional initiatives.
• Liaise and/or communicate with relevant cardholders or stakeholders to ensure compliance to the client’s Card, Payment and Expense policies; including assist on internal audits to ensure all appropriate controls are being followed
• Support of Team Lead and other colleagues in ad hoc activities
• Address day-to-day Card, Payment and/or Expense related queries and escalations, including declined transactions, and emergency card related situations
• Maintain and continuously update process documentation (Standard Operating Procedures); understand global card administration related SOPs and relevant policies
• Support the implementation and maintenance of any Card, Payment and Expense related processes and technologies
• Demonstrate professionalism, meticulousness, and attention to detail in dealing with colleagues, internal clients and suppliers
• Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested

Qualifications

• Bachelor’s degree in business administration, Science, Economy, Accounting, Finance, or any other related disciplines.
• Minimum of 3-4 years Accounts Payable or equivalent Finance or Shared Services experience required
• Experience in corporate payment systems (Visa, MasterCard, AmEx) and various Card Programs (T&E, Procurement Cards, Meeting Cards, Virtual Cards etc.).
• Customer Service experience.
• Advanced skills on Bookkeeping and Accounting and/or business data analytics. Advanced Excel is preferred.
• Language requirements: Able to speak, read & write in English.
• Experienced in a global environment setup.

What we look for…

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us - and start making your impact today.

Required Skills

Account Collections, Account Collections, Account Management, Adaptability, Analytical Problem Solving, Balance Sheet Account Reconciliations, Business Data Analytics, Business Support, Compliance SOX, Consumer Relations, Credit Management, Expense Allocation, Financial Accounting Controls, Financial Analysis, Financial Operations, Healthcare Innovation, Human Resources (HR) Shared Services Advisory, Interpersonal Relationships, Medication Management, Preparation of Financial Reports, Process Streamlining, Profit and Loss (P&L) Management, Project Management, Quantitative Analytics, Stakeholder Communications {+ 2 more}

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements: Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date: 11/8/2025

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R370843