Cloud Engineer

Experian Asia Pacific; Cyberjaya; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A global data and technology company in Cyberjaya is seeking a Cloud Engineer to support and manage its cloud infrastructure. Responsibilities include administering Windows and Linux servers, working with Azure and AWS, and troubleshooting production issues. The ideal candidate will have at least 3 years of experience in cloud environments, strong technical skills, and excellent problem-solving abilities. A hybrid work model and benefits such as comprehensive medical coverage are offered.

Benefits

Hybrid work model

20 days of annual leave

Comprehensive medical and hospitalization coverage

Qualifications

• 3 years maintaining a mixed Windows and Linux server environment in a cloud environment.
• Knowledge of Azure and AWS platforms.

Responsibilities

• Perform administration & level 1/2 support of both Windows and Linux Servers.
• Respond to and troubleshoot production issues.
• Perform administration of Azure and AWS Cloud Platforms.
• Responsible for Vulnerability Remediation of Windows and Linux Servers.
• Maintain and update technical documentation.
• Provide support for upgrades and implementations.
• Contribute to automation and process improvement.

Skills

Troubleshooting skills

Customer service

Team player

Ability to learn new technologies

Technical documentation

Patch management tools

Scripting proficiency in Bash

Scripting proficiency in PowerShell

Education

Tertiary level qualifications in a relevant discipline

Tools

SCCM

AWS SSM

Azure Update Manager

Azure

AWS

Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

As a Cloud Engineer you will be working in a high-performance team of Cloud and Infrastructure support professionals. You will predominantly be responsible for the delivery of operational excellence in the support and management of our cloud infrastructure. You will assist the Cloud Platform team to provide support for the entire business, customers and business partners as required. This role encompasses Cloud SaaS and PaaS, Servers, Containers, Vulnerability Management, and project group support.

Key Responsibilities

• Perform administration & level 1/2 support of both Windows and Linux Servers
• Perform administration of Azure and AWS Cloud Platforms
• Respond to and troubleshoot production issues, identifying root causes and implementing fixes or workarounds to restore service quickly.
• Responsible for Vulnerability Remediation of Windows and Linux Servers and Cloud Services (Azure and AWS)
• Maintain and update technical documentation, ensuring clear guidance for recurring tasks, fixes, and known issues
• Provide support for upgrades and implementations
• Contribute to automation and process improvement, helping to streamline common support activities and reduce manual effort

Qualifications

Key Technical Skills

• 3 years working with and maintaining a mixed Windows and Linux server environment in a cloud environment.
• Knowledge of and experience working with Azure and AWS platforms
• Preferably tertiary level qualifications in a relevant discipline

Key Skills And Attributes

• Good Troubleshooting skills for network, server and cloud issues
• Great Customer service
• Team player but also able to work solo
• Ability to learn new technologies and skills
• Ability to create clear, concise and user‑friendly technical documentation
• Experience with patch management tools including SCCM, AWS SSM, and Azure Update Manager
• Scripting proficiency in Bash and PowerShell for automation and maintenance tasks
• Strong problem‑solving and analytical skills with a focus on minimizing downtime

Additional Information

What We Offer

• Hybrid work model
• 20 days of annual leave
• Comprehensive medical and hospitalization coverage (including dependents)

Experian is proud to be an Equal Opportunity and Affi… Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.