Cloud Deployment Engineer (CDE)

Monroe Consulting Group; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

A dynamic technology organization in Malaysia is seeking a skilled NOC Engineer to focus on Linux system administration and application support. This role involves troubleshooting performance issues, ensuring system reliability, and developing automation solutions. The ideal candidate should have hands-on experience with Kubernetes and scripting skills. This position offers the chance to work in a fast-paced environment with a focus on problem-solving and continuous learning.

Qualifications

• Strong expertise in Linux system administration and troubleshooting.
• Proven experience in troubleshooting application support issues.
• Experience in Bash/Shell scripting for automation tasks.

Responsibilities

• Monitor and maintain system performance for applications.
• Troubleshoot and resolve performance issues.
• Participate in on-call rotations to respond to incidents.

Skills

Linux Administration

Technical Problem-Solving

Application Support Experience

Scripting Skills

Analytical Mindset

Tools

Kubernetes

Bash/Shell scripting

Monitoring Tools

Job description

NOC Engineer - Linux & Application Support

Executive recruitment company Monroe Consulting Group's Technology Division is recruiting on behalf of a dynamic technology organization focused on high-performance infrastructure and systems.

Overview

We are seeking a skilled NOC Engineer with a strong focus on Linux system administration and application support. This role involves troubleshooting a range of issues, including database performance, network connectivity, and deployment failures. The ideal candidate will have hands-on experience with compute platforms such as Kubernetes and virtual machines, along with a solid understanding of various storage solutions. We are looking for high-performance engineers who are curious and capable of solving real-world problems.

Responsibilities

• System Monitoring & Maintenance - Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure across the environment.

• Technical Troubleshooting - Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).

• SLA Management - Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery and customer satisfaction.

• Performance Optimization - Identify and address performance bottlenecks in applications and infrastructure to ensure optimal system performance.

• Root Cause Analysis - Conduct root cause analysis for recurring incidents to develop long-term solutions and prevent future occurrences.

• Proactive Monitoring - Improve monitoring solutions to proactively identify and mitigate issues before they impact services and end users.

• Deployment Support - Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices and security standards.

• Automation Development - Develop and maintain scripts for automation of routine tasks and monitoring processes to improve operational efficiency.

• Incident Response - Participate in on-call rotations and respond to critical incidents as they arise, providing timely resolution and communication.

• System Analysis - Analyze system logs and metrics to identify trends and potential areas for improvement in system performance and reliability.

• Capacity Planning - Assist in capacity planning and performance tuning to ensure optimal resource utilization and scalability.

Key Requirements

• Linux Administration - Strong expertise in Linux system administration with deep understanding of system operations and troubleshooting.

• Application Support Experience - Proven experience in troubleshooting application support issues with a focus on performance and connectivity.

• Scripting Skills - Experience in Bash/Shell scripting or automation for system administration tasks to streamline operations.

• Database Knowledge - Solid understanding of database management and performance tuning to optimize application performance.

• Platform Experience - Hands-on experience with Kubernetes and virtual machines in production environments.

• Technical Problem-Solving - Ability to diagnose and resolve complex technical issues across compute, storage, network, and database components.

• Analytical Mindset - Strong analytical skills and intellectual curiosity; able to question existing processes and understand their implications.

• Self-Motivated Learning - Self-motivated learner who can operate autonomously with minimal guidance and continuously develop technical skills.

• Problem-Solving Abilities - Excellent problem-solving abilities and a proactive approach to identifying and addressing challenges before they escalate.

• Shift Flexibility - Open to a rotational shift schedule across different time slots, with reasonable schedules shared in advance.

• Language Skills - Able to communicate effectively in Mandarin would be an added advantage for stakeholder engagement.

Preferred Skills

• Monitoring Tools - Familiarity with monitoring tools and performance optimization techniques such as Prometheus, Grafana, Nagios, or similar.

• Networking Knowledge - Knowledge of networking concepts and troubleshooting methodologies including TCP/IP, DNS, load balancing, and firewalls.

• Cloud Platforms - Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable infrastructure.

• DevOps Practices - Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization technologies.

• Big Data Technologies - Familiarity with Big Data lifecycle (Big Data management / ingestion / processing / visualization) and the corresponding technologies (e.g., HDFS, YARN, Kafka, Spark, Flink, Hive, ELK stack).