Clinical Receptionist

Ropheka Physiotherapy & Sports Injury Centre; Seremban; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading physiotherapy centre in Seremban is seeking a full-time Clinical Receptionist. Responsibilities include answering calls, greeting patients, and managing clerical tasks to ensure smooth operation of the office. Ideal candidates will possess excellent communication skills, proficiency with Microsoft Office, and experience in a clinical setting. The company offers fixed working hours, medical benefits, and a fun working environment.

Benefits

Fixed working hours

High number of annual leave

Yearly increment based on performance

Medical benefits

Additional in-house benefits

Fun working environment

Qualifications

• Proven work experience as a receptionist, preferably in a clinical setting.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Own transport and able to drive.

Responsibilities

• Answer phone calls and greet patients.
• Manage clerical tasks and ensure smooth front office operations.
• Provide excellent customer service.

Skills

Excellent phone etiquette

Clerical skills

Fluency in English

Customer service skills

Basic computer skills

Creative with Capcut & Canva

Education

Diploma in any relevant field

Tools

Microsoft Office

Job description

Company Description

Ropheka Physiotherapy & Sports Injury Centre is Negeri Sembilan's pioneer and leading physiotherapy center, offering personalized treatment tailored to each individual. Located in Seremban, our highly experienced team ensures faster recovery and lasting results through one-to-one sessions and customized treatments. We emphasize pain education, self-management advice, and active approaches to exercise and rehabilitation. Our friendly and professional environment is fully equipped to serve all ages.

Role Description

This is a full-time on-site role for a Clinical Receptionist, located in Seremban. The successful candidate will perform receptionist duties such as answering phone calls, greeting patients, and managing clerical tasks. The candidate will ensure a smooth operation of front office activities and provide excellent customer service.

Qualifications

• Start as soon as possible.
• Diploma at any relevant field.
• Excellent phone etiquette and receptionist duties skills.
• Clerical skills, including filing, data entry, and record keeping.
• Fluency in English and Bahasa Malaysia is required. Additional languages are a bonus!
• Strong communication and customer service skills.
• Proven work experience as a receptionist, preferably in a clinical setting.
• Basic computer skills (Microsoft Office).
• Ability to handle multiple tasks and work in a fast-paced environment.
• Own transport and able to drive.
• Creative with ability to use Capcut & Canva professionally.

Benefits

• Fixed working hours.
• High number of annual leave.
• Yearly increment based on company and individual performance.
• Medical benefits.
• Additional in-house benefits.
• Fun working environment.

Kindly send us your CV/resume via email at: [e-mail]