Clinical Medical Affairs Lead

REVUP PROSERVICES PTE. LTD.; Petaling Jaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading medical services company in Malaysia is seeking a Clinical and Medical Affairs Lead to oversee clinical education and procedural support for the Interventional Access Business Unit. The ideal candidate will manage educational materials, ensure compliance with policies, and support a diverse team. Strong experience in the life sciences and effective communication skills in English are required. The role requires a commitment to high-level customer engagement and the capability to travel as needed.

Qualifications

• Minimum of two years of demonstrated managerial skills.
• Previous experience in life science or medical device industry.
• Ability to travel a minimum of 50%.

Responsibilities

• Support training for sales team on product features and clinical applications.
• Monitor overall effectiveness of educational events.
• Oversee program deployment and annual Master Need development.

Skills

Excellent verbal and written communication skills

Demonstrated experience managing compliant HCP interactions

Strong working knowledge of IPPs and CMA Policies

Effective educational and presentation skills

Advanced MS Office skills

Education

Bachelor’s or Master’s Degree preferred

Teaching qualification

Job description

The Clinical and Medical Affairs (CMA) Lead for Interventional Access reports to the Vice President of CMA and is responsible for supporting the development and delivery of clinical education and procedural support in APAC for the Interventional Access Business Unit. The CMA Lead will ensure the team provides high level; multi-modal education focused on supporting the safe & effective use of strategic products in alignment with commercial strategy. This role will lead the team in developing educational material, in compliance with the Off Label and Promotion Activities Policy and all IPPs.

Education / Experience Requirements

• Bachelor’s or Master’s Degree preferred. Equivalent clinical experience will be considered if deemed adequate to perform the duties and responsibilities of Clinical and Medical Affairs.
• Teaching qualification. Equivalent clinical experience will be considered if deemed adequate to perform the duties and responsibilities.
• Excellent verbal and written communication skills. Fluent in English required.

Specialized Skills & Other Requirements

• Demonstrated experience managing compliant HCP interactions in line with regional guidelines.
• Strong working knowledge of IPPs and CMA Policies.
• A minimum of two years of demonstrated managerial skills including managing people, resources and budgets.
• Previous experience in life science or medical device industry, especially in Interventional Cardiology field.
• Demonstrated knowledge of business, clinical, and employment practices across multiple APAC countries.
• Previous experience supporting internal (sales; strategic accounts; management team, etc.) and external customers (physician offices, ASCs, hospital outpatient personnel, etc.).
• Demonstrate effective educational and presentation skills in diverse settings from one-on-one to formal large group situations.
• Ability to work independently, and as a valued team member.
• Ability to travel a minimum of 50%, including overnight to clinical facilities, professional meetings, and educational activities by ground transport and/or aircraft as required to fulfil job responsibilities.
• Advanced MS Office skills to develop effective reports, spreadsheets, and presentations.

Principal Responsibilities

• Training & Clinical Support – Support the facilitation of the sales team training as well as other internal stakeholders on the operation, features, and benefits of Products and technology as well as the appropriate clinical application and the associated disease states requiring the various technologies.
• Assist with the collection and dissemination of information or feedback provided by clinical customers.
• Support the evaluation of new products or enhancements to technology to provide information, feedback and clinical support to the Global Product Development and Marketing departments.
• Oversee recording/tracking of all educational records ensuring accuracy of PMO reporting.
• Monitor overall effectiveness of educational events to ensure learning objectives are met with appropriate product utilization.
• Oversee annual Master Need development and approvals for APAC.
• Oversee program deployment, related in-service education, and integration to clinicians to ensure satisfaction and patient safety.
• Coordinate regular budget reviews/planning sessions with finance partners.
• Prepares reports and analysis of activities to the VP, CMA Education and/or other executives.
• Continuously increases knowledge of new developments within the region as well as products and procedures that may facilitate optimal patient care. Customer Engagement
• Oversee representation at Professional Society Meetings/Congresses in educational programs and forums.
• Leadership & Organizational Capability – Work as part of the CMA APAC Leadership team for the assigned BU.
• Organization Capability - Proactively manages performance and team dynamics to ensure that a fair, professional and high-performance environment, aligned with company values is maintained. Develops individual and organizational capabilities to build bench strength while delivering results now and into the future.
• Collaborate with V.P. of CMA Operations to ensure educational tactics and programs are aligned with commercial strategy.
• Collaborate cross-functionally to ensure appropriate support of business education requirements.
• Other assigned duties and responsibilities as required to meet corporate goals.

Respond to this job description with any additional details or questions you may have about the role or its requirements.