Clinic Assistant

Klinik A&M; Klang City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A healthcare clinic in Klang City is looking for a team member who will interact directly with patients, support healthcare providers, and ensure smooth operations. Responsibilities include greeting and assisting patients, scheduling appointments, and providing clinical support during procedures. Ideal candidates should have a minimum of SPM/Diploma or equivalent and possess strong communication skills. Flexibility for rotational shifts, including evenings and weekends, is necessary.

Qualifications

• Prior experience in a clinical or healthcare setting is an advantage.
• Familiarity with medical terminology and clinical procedures is preferred.

Responsibilities

• Greet, register, and assist patients upon arrival.
• Schedule appointments and maintain accurate patient records.
• Support doctors during procedures when required.
• Clean and prepare examination rooms and tools.
• Monitor stock levels of medical supplies and reorder as needed.

Skills

Strong communication and interpersonal skills

Organised and detail-oriented

Compassionate, patient-focused attitude

Team player with a professional demeanor

Fluent in Bahasa Melayu

Fluent in English

Education

Minimum SPM/Diploma or equivalent

Tools

Microsoft Office

Clinic management software

Job description

This role involves direct patient interaction, supporting healthcare providers, and ensuring smooth clinic operations. The candidate must be flexible and able to work on a rotational shift, including evenings, weekends, or public holidays as scheduled.

Key Responsibilities

• Administrative Duties
  • Greet, register and assist patients upon arrival.
  • Schedule appointments and maintain accurate patient records.
  • Handle phone calls, patient inquiries, and appointment reminders.
  • Support billing processes and insurance documentation.
  • Maintain cleanliness and organisation of the reception area.
• Clinical Support
  • Assist doctors during procedures when required.
  • Clean, prepare and disinfect examination rooms and tools.
  • Monitor stock levels of medical supplies and reorder as needed.
  • Manage specimen collection, labelling and transportation.

Qualifications

• Minimum SPM/Diploma or equivalent.
• Prior experience in a clinical or healthcare setting is an advantage.
• Familiarity with medical terminology and clinical procedures is preferred. Otherwise, training will be provided.
• Proficient in Microsoft Office. Training will be provided for clinic management software.

Skills & Attributes

• Strong communication and interpersonal skills.
• Organised, detail‑oriented, and able to multitask.
• Compassionate, patient‑focused attitude.
• Team player with a professional demeanour.
• Willing and able to work rotational shifts, including night, weekends, and public holidays.
• Fluent in Bahasa Melayu and English (Mandarin and/or Hokkien is an advantage).

Working Conditions

• Clinical environment with regular patient contact.
• Required to stand or move around for extended periods.
• Must comply with infection control and safety guidelines.
• Rotational shift work based on clinic schedule.