Client Success & Quotes Support Specialist

jobmajestic.com; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A customer service company in Kuala Lumpur is looking for a dedicated individual to provide pre and post-sales support. Responsibilities include preparing quotes, following up on inquiries, and building strong customer relationships. Ideal candidates should have a diploma, 1 year of experience in customer service, and strong analytical, communication, and problem-solving skills. The role offers opportunities to engage in marketing events, making it an exciting position for enthusiastic applicants.

Qualifications

• Min 1 year of experience in customer service preferred.
• Strong learning capability and organized.
• Empathetic and customer-oriented, with a passion for service excellence.

Responsibilities

• Provide pre and post-sales support.
• Prepare quotations and follow up on sales inquiries.
• Build strong customer relationships and support marketing activities.

Skills

Customer service

Analytical skills

Problem-solving skills

Verbal communication

Active listening

Positive attitude

Education

Diploma and above

Tools

Microsoft Office

Job description

A customer service company in Kuala Lumpur is looking for a dedicated individual to provide pre and post-sales support. Responsibilities include preparing quotes, following up on inquiries, and building strong customer relationships. Ideal candidates should have a diploma, 1 year of experience in customer service, and strong analytical, communication, and problem-solving skills. The role offers opportunities to engage in marketing events, making it an exciting position for enthusiastic applicants.