Client Product Operations: Onboarding & Training for POS

EPOS; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital solutions provider seeks a Client Product Operations specialist to lead client onboarding and training for their POS systems. The role involves delivering engaging training sessions, supporting system rollout, and providing expert client support. Ideal candidates will have 1–3 years of experience in training or customer service, be fluent in English and Mandarin, and possess strong communication skills.

Qualifications

• 1–3 years of experience in training, customer service, or implementation.
• Fluent in English and Mandarin for presentations and product walkthroughs.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver training sessions for POS and Payment Terminal systems.
• Support rollout and configuration of POS systems.
• Act as product expert during client onboarding.

Skills

Training delivery

Client support

Communication

Interpersonal skills

Tools

Microsoft Excel

Job description

A leading digital solutions provider seeks a Client Product Operations specialist to lead client onboarding and training for their POS systems. The role involves delivering engaging training sessions, supporting system rollout, and providing expert client support. Ideal candidates will have 1–3 years of experience in training or customer service, be fluent in English and Mandarin, and possess strong communication skills.