Client Operations Officer, Reconciliation (Contract) M/F

CACEIS; Putrajaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading asset servicing company based in Putrajaya is seeking a Client Operations Officer for Reconciliation. The role involves processing reconciliations for asset and cash accounts, conducting investigations on discrepancies, and maintaining high-quality service for clients. Candidates should have expertise in reconciliations and strong analytical skills, with a flexible approach to meet business needs. The position supports European operations and offers a dynamic working environment.

Qualifications

• Experience in processing reconciliations for Asset and Cash accounts.
• Strong investigative skills to identify root causes of breaks.
• Ability to work flexibly to support business needs.

Responsibilities

• Review and clear daily or monthly cash and asset reconciliations.
• Maintain and resolve queries related to Global Reconciliations.
• Conduct first level investigations of cash and asset breaks.

Skills

Reconciliations expertise

Data analysis

Client management

Flexibility

Job description

Client Operations Officer, Reconciliation (Contract) M/F

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

The incumbent is responsible for the day-to-day processing of reconciliations including Asset and Cash accounts on a daily basis via NXG to ensure the positions between the ledger and the relevant custodians agree. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role also requires adequate investigations of breaks and also look at root cause analysis to drive the reduction of breaks. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.

The team is supporting Europe region with shift hours of 9:00am – 6:00pm or 10:00am – 7:00pm. However, flexibility is required to support business needs.

What will you do?

• Review and clearance of daily or monthly cash and asset reconciliations via Reconciliations Platform.
• Maintain, monitor and resolve any query items in respect of issues pertinent to Global Reconciliations.
• First Level Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Collate and maintain required periodic reporting as required to support the client and/or business needs.
• Collate and maintain statistical information for internal and client distribution.

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