Client Operations Officer – Fund Distribution Services

Avensys Consulting; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent consulting firm is seeking a Client Operations Officer – Fund Distribution Services in Putrajaya, Malaysia. This role entails executing day-to-day processes in capital call and subscription functions, honing skills in communication and organization. Candidates can expect strong career development in a collaborative culture, supported by a competitive compensation package and comprehensive benefits. Freshers are welcome to apply, making this an ideal opportunity for motivated individuals eager to excel.

Benefits

Performance-based bonuses

Flexible benefits

World-class training program

Qualifications

• Good written and verbal communication skills.
• Good interpersonal skills and networking abilities.
• Good organization skills, ability to prioritize workloads.

Responsibilities

• Execute accurate and timely day-to-day processes.
• Understand and execute mandatory escalation processes.
• Build productive relationships with internal departments.

Skills

Good written and verbal communication skills

Good interpersonal skills

Good organization skills

Education

University degree or equivalent

Tools

Excel

Microsoft Office applications

Job description

Client Operations Officer – Fund Distribution Services

If you are passionate about playing a key role in the success of a Top-Notch company, we want to hear from you!

Our client’s project is a well-established brand in the Information Technology industry who is now looking for a passionate and driven Client Operations Officer – Fund Distribution Services position. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

Job type: Permanent

Open for Freshers

Job Description

The Client Operations Officer, Fund Distribution Services is responsible for ensuring the team's accurate and timely operation of agreed day-to-day processes supporting capital call/subscription, distribution/redemption, transfer, and conversion functions across the range of Shareholder Services structures.

Supporting region: Luxembourg

Working Hours: 3pm to 12am or 4pm to 1am

What will you do?

• Accurate and timely execution of agreed day-to-day processes supporting registry management, distribution/redemption, transfer, and conversion functions across Shareholder Services structures, including input and validation of manual records to cash and transaction reconciliation logs, register updates, cash management, sending notices and confirmations, and presentation metrics and control data.
• Understanding and execution of mandatory escalation processes in accordance with agreed procedures.
• Refer queries in a timely and effective manner and propose solutions for consideration with the agreed governance and change framework.
• Build productive relationships with internal departments, create working relationships as part of the wider Malaysia Client Operations Team, and support cross-working and operational improvement initiatives.
• Ensure allocated activities are conducted in accordance with procedures and support governance and control through risk awareness.

What do you need to succeed?

Must-have

• Good written and verbal communication skills, ability to use initiative and excellent attention to detail.
• Good interpersonal skills and networking abilities with agents and internal departments and ability to work as part of a team to achieve collective goals.
• Good organization skills, ability to prioritize workloads to meet tight deadlines.

Nice-to-have

• Experience in business administration and/or relevant operational knowledge and experience.
• University degree or equivalent desirable.
• Relevant systems knowledge desirable, including Excel and other Microsoft Office applications.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reach our potential, make a difference to our communities, and achieve success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your updated CV in Microsoft Word format to [e-mail]. Your interest will be treated with strict confidentiality.