Client Onboard & Documentation Specialist

Citi; Penang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading global financial services provider in Penang is seeking a Client Onboard Analyst to manage customer interactions and documentation. The role requires 3-5 years of experience in account maintenance and documentation review, exceptional communication skills, and proficiency in Microsoft Office. This is a full-time position with a focus on delivering high-quality service. The ideal candidate is highly motivated and able to thrive in a fast-paced environment.

Qualifications

• 3-5 years of experience in Documentation review and related Cash products preferred.
• Demonstrated interpersonal skills, pro-active team player with strong communication skills.
• High motivation and ability to work in a structured, high volume, time sensitive environment.

Responsibilities

• Responsible for customer interaction and documentation issuance.
• Focuses on timely and accurate delivery of account opening functions.
• Analyzes complex issues with significant departmental impact.

Skills

Documentation review

Account Maintenance

Communication skills

Microsoft Office Applications

Attention to detail

Education

Bachelor's/University degree or equivalent experience

Job description

A leading global financial services provider in Penang is seeking a Client Onboard Analyst to manage customer interactions and documentation. The role requires 3-5 years of experience in account maintenance and documentation review, exceptional communication skills, and proficiency in Microsoft Office. This is a full-time position with a focus on delivering high-quality service. The ideal candidate is highly motivated and able to thrive in a fast-paced environment.