Client Executive - Banking Group (Global) at NTT DATA

NTT DATA; Petaling Jaya; On-site; MYR 180,000 - 300,000; Full time

Job summary

NTT DATA seeks an experienced Client Executive to lead the Banking Group relationship globally from its Petaling Jaya presence. The CE will engage senior banking leadership to shape high-value transformation opportunities, coordinating across consulting, data AI, cloud, and security capabilities.

The role emphasizes executive engagement and multi-country orchestration to drive growth. The role is a senior, strategic sales and advisory position focused on transformational programs rather than

Qualifications

• Significant experience managing major banking or financial-services accounts.
• Strong executive communication and stakeholder-management skills.
• Ability to articulate transformation roadmaps to C-level stakeholders.

Responsibilities

• Own the Banking Group relationship globally across the group and major markets.
• Create strategic demand by identifying transformation opportunities and building business cases.
• Drive Data AI opportunities with enterprise AI, data platforms, and governance.
• Develop cloud modernization opportunities including cloud strategy, migration and DevSecOps.
• Lead advisory-led engagements spanning technology strategy, AI/data, cloud and digital banking transformation.
• Orchestrate cross-organization capabilities to deliver multi-year account growth and high-value programs.
• Establish early executive access and shape opportunities before formal RFPs.

Skills

Banking industry expertise

Executive stakeholder management

Strategic advisory

Data AI awareness

Cloud transformation understanding

Job description

Apply for Client Executive - Banking Group (Global) at NTT DATA in Petaling Jaya, M10, MY.

This Full time on site position offers great opportunities for career growth. Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Role Purpose

The Client Executive (CE) will have overall responsibility for developing and growing NTT DATA’s strategic relationship with Banking Group globally. This is not primarily an infrastructure sales role. The CE is expected to engage Banking ’s senior business and technology leadership, understand the bank’s strategic priorities, and translate those priorities into high-value transformation opportunities for NTT DATA. The role will place particular emphasis on:

• Strategic and technology advisory
• Data, Analytics Artificial Intelligence
• Generative AI and Agentic AI
• Cloud and cloud-native transformation
• Application and digital modernization
• Automation and intelligent operations
• Cybersecurity and resilience where relevant to transformation
• Business and technology transformation

A separate Client Manager will support the account for core infrastructure solutions and services, allowing the CE to concentrate on executive engagement, strategic opportunities and higher-value solutions. The CE should ultimately position NTT DATA not simply as an IT service provider to Banking , but as a strategic transformation partner.

Key Responsibilities

1. Own the Banking Group Relationship Globally

• Act as the senior commercial leader for the Banking relationship across the Group and its major markets.
• Develop trusted relationships with senior Banking executives across business and technology.
• Build relationships beyond traditional IT procurement and infrastructure stakeholders.
• Establish access to C-level and C-1 executives, including technology, digital, data, operations and relevant business leadership.
• Understand Banking ’s strategic agenda, investment priorities and transformation roadmap.
• Coordinate NTT DATA’s engagement with Banking across countries and business entities.
• Maintain an integrated global account strategy and stakeholder map.

2. Create Strategic Demand

A critical measure of success is the CE’s ability to create opportunities before they become formal RFPs.

• Identify business and technology challenges that NTT DATA can help solve.
• Develop transformation propositions jointly with NTT DATA consulting and technology specialists.
• Bring relevant global banking perspectives, benchmarks and innovation to Banking .
• Facilitate executive workshops and strategic discussions.
• Shape transformation programs at an early stage.
• Build business cases and value propositions together with solution teams.
• Convert strategic conversations into qualified opportunities and ultimately revenue.
• The CE should actively move the relationship from responding to RFPs, to shaping opportunities, to co-creating transformation agendas.

3. Drive Data AI Opportunities

Data and AI should be one of the CE’s principal growth areas. The CE should work with NTT DATA’s global Data AI capabilities to identify opportunities such as:

• Enterprise AI strategy and operating models
• Generative AI and Agentic AI
• Enterprise data platforms
• Data modernization
• AI-enabled customer experience
• AI-enabled banking operations
• Intelligent automation
• Fraud and financial crime analytics
• Risk and credit analytics
• AI-enabled software engineering
• AI governance, responsible AI and model governance
• Enterprise knowledge and productivity solutions

The CE does not need to be the technical architect but must have sufficient understanding to engage credibly with senior banking executives and connect their business priorities to NTT DATA capabilities.

4. Develop Cloud Modernization Opportunities

Identify and develop strategic opportunities around:

• Cloud strategy and transformation
• Hybrid and multi-cloud architecture
• Cloud migration and modernization
• Application modernization
• Cloud-native development
• Platform engineering
• DevSecOps
• FinOps
• Cloud operating models
• Resilience and regulatory requirements for financial services

The CE should be capable of positioning cloud as part of a broader business and technology transformation agenda, rather than simply infrastructure migration.

5. Lead Advisory-Led Engagement

Use NTT DATA’s consulting and advisory capabilities to open strategic conversations. Potential engagements may include:

• Technology strategy
• AI and Data strategy
• Cloud strategy
• Digital banking transformation
• Enterprise architecture
• Operating model transformation
• Cost optimization
• Technology modernization
• Customer experience transformation
• Banking operations transformation

The objective is to establish NTT DATA earlier in Banking ’s decision-making process and create downstream implementation and managed-service opportunities.

6. Orchestrate the Full NTT DATA Organization

The CE acts as the account orchestrator and should mobilize capabilities from across NTT DATA, including:

• Consulting
• Data AI
• Cloud
• Applications
• Digital
• Cybersecurity
• Infrastructure
• Managed Services
• Global Delivery
• Industry and banking specialists
• Strategic technology partners

The CE should know when to bring the right experts into the client conversation, rather than attempting to sell every solution personally.

7. Build a Multi-Year Account Growth Plan

Develop and execute a 3–5 year Banking account strategy covering:

• Client strategic priorities
• Executive stakeholder strategy
• Competitive positioning
• NTT DATA installed base
• White-space opportunities
• Data AI opportunity roadmap
• Cloud opportunity roadmap
• Advisory-led opportunities
• Major transformation pursuits
• Infrastructure opportunities
• Partner ecosystem strategy
• Revenue and pipeline targets
• Relationship development plan

The CE should establish a clear pathway for materially increasing NTT DATA’s share of wallet within Banking Group.

Candidate Profile

We are looking for an experienced enterprise technology sales leader who combines banking knowledge, executive presence and strong commercial instincts. The ideal candidate will have:

• Significant experience managing major banking or financial-services accounts.
• A strong network within the banking industry, ideally including relationships within Banking or comparable regional/global banks.
• Demonstrated success selling large, complex IT services and transformation programs.
• Experience selling consulting or advisory-led engagements.
• Strong understanding of Data AI and emerging AI technologies.
• Good understanding of enterprise Cloud transformation.
• Experience navigating complex, multi-country organizations.
• Strong executive communication and stakeholder-management skills.
• Ability to orchestrate global solution, consulting and delivery teams.
• Strong commercial and negotiation capabilities.
• Track record of building significant pipeline and converting strategic opportunities into major deals.

What We Are Not Looking For

This distinction is important when selecting candidates. We are not looking primarily for a traditional infrastructure salesperson or an account manager who depends on RFPs and procurement relationships. The successful CE should be comfortable discussing: Banking ’s business strategy - Banking transformation - Technology strategy - AI/Data/Cloud - NTT DATA capabilities - Business outcomes. Rather than simply: Product - Price - Proposal - RFP.

Key Measures of Success

Commercial

• Revenue growth
• Gross profit growth
• Qualified pipeline creation
• Pipeline coverage
• New bookings / TCV
• Growth in Data AI, Cloud, advisory and transformation revenue
• Share-of-wallet expansion

Strategic

• Number and quality of C-level/C-1 relationships
• Access to strategic Banking initiatives before procurement
• Number of NTT DATA-originated opportunities
• Executive workshops and advisory engagements created
• Expansion into new Banking business units and geographies
• Positioning of NTT DATA as a strategic transformation partner

Workplace type

About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.