Client Engagement Specialist (Part-Time, Remote)

Freelancing; Kuala Lumpur; Remote; MYR 100,000 - 150,000; Part time

Job summary

A leading remote engagement firm is seeking a part-time Client Engagement Specialist in Kuala Lumpur. The role involves following up with leads, building rapport, and maintaining records in a CRM system. Candidates must be fluent in Malay and English and have a goal-oriented mindset. This position offers flexibility and a competitive package based on experience, along with incentives for meeting targets.

Benefits

Competitive package based on experience

Bonus opportunities for achieving targets

Fully remote work with manageable hours

Qualifications

• Strong organizational skills to manage follow-ups and CRM entries effectively.
• Experience in sales or customer engagement preferred.
• Comfortable communicating on the phone.

Responsibilities

• Consistently follow up with all assigned leads via phone and messaging.
• Build rapport with prospects to identify their needs effectively.
• Maintain accurate records of all activities in the CRM system.

Skills

Fluent in Malay

Fluent in English

Organizational skills

Communication skills

Goal-oriented mindset

Job description

Client Engagement Specialist (Part-Time, Remote)

Job Scope:

• Consistently follow up with all assigned leads via phone and messaging.
• Build rapport with prospects and identify their needs effectively.
• Maintain accurate and detailed records of all activities in our CRM system.
• Collaborate with the team to ensure a seamless customer journey.
• Provide feedback to help improve outreach strategies.

Requirements:

• Fluent in Malay and English (spoken and written).
• Comfortable communicating on the phone.
• Fast learner with a positive attitude and a goal-oriented mindset.
• Preferred: Experience in sales or customer engagement.
• Strong organizational skills to manage follow-ups and CRM entries effectively.
• Must have access to a reliable internet connection.

What We Offer:

• Competitive package based on experiences & attitude.
• Incentives: Opportunity to earn extra bonuses for achieving targets.
• Work Flexibility: Fully remote with manageable hours (1-2 hours daily, depending on your work efficiency).
• A supportive and collaborative environment for skill development and growth.

If you’re persistent, customer-focused, and ready to embrace challenges, we’d love to hear from you!