Client Centre Team Lead, Telesales — Petaling Jaya

Standard Chartered; Petaling Jaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

An international bank in Petaling Jaya is seeking a Team Leader to drive telesales performance and manage a sales team. The role involves developing and implementing effective sales strategies, coaching staff, and ensuring compliance with sales processes. The ideal candidate possesses strong leadership skills and a proven track record in sales management. The position offers a full-time, office-based work environment with a focus on teamwork and professional development.

Benefits

Competitive salary and benefits

Flexible working options

Proactive wellbeing support

Continuous learning culture

Qualifications

• Proven expertise in leadership and people management within sales environments.
• Exceptional communication skills to provide clear guidance, feedback, and motivation.
• Adept at navigating complex environments with a strategic mindset.

Responsibilities

• Drive telesales performance and develop effective sales strategies.
• Coach Client Centre Executives for continuous improvement and manage staff retention.
• Ensure compliance with sales processes and uphold ethical standards.

Skills

Leadership skills

Excellent communication

Microsoft Office proficiency

Sales performance management

Job description

An international bank in Petaling Jaya is seeking a Team Leader to drive telesales performance and manage a sales team. The role involves developing and implementing effective sales strategies, coaching staff, and ensuring compliance with sales processes. The ideal candidate possesses strong leadership skills and a proven track record in sales management. The position offers a full-time, office-based work environment with a focus on teamwork and professional development.