Client Care Executive

RENN Asia Wellness; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A wellness services company in Kuala Lumpur is seeking an individual to assist executives with their daily tasks. The role includes overseeing operations, requiring excellent interpersonal, organizational, and problem-solving skills. Ideal candidates will have at least 3 years of customer service experience and proficiency in Microsoft Office. Benefits include a wellness-related service allowance and professional development scholarships, along with discounts for employees and their families.

Benefits

Up to RM5000 annual wellness service allowance

Professional Development Scholarship

Monthly allowance for electronic/lifestyle products

Employee & Family Discounts

Commuting benefits

Qualifications

• At least 3 years of experience in customer service or a similar role.
• Proficiency in Microsoft Office Suite: Advanced knowledge of Word, Excel, PowerPoint, and Outlook.
• Exceptional attention to detail and strong organizational capabilities.
• Ability to handle challenges and offer solutions.
• Ability to manage sensitive information with discretion.
• Professional demeanor and ability to work well with various stakeholders.
• Ability to work in a fast-paced environment and handle changing priorities.

Responsibilities

• Overseeing daily operations and supporting executives with administrative and personal responsibilities.

Skills

Customer Relationship Management

Collaborative Communications

Problem Solving

Time Management

Empathy

Organizational Skills

Tools

Microsoft Office Suite

Job description

This job is about helping executives by managing daily tasks and supporting their needs. You might like this job because it allows you to use your communication skills and multitask in a fast-paced environment.

Job Description

The position involves overseeing daily operations, supporting executives with administrative and personal responsibilities, and requires excellent communication, multitasking, and efficiency in a dynamic setting.

Job Requirements

Experience:

• At least 3 years of experience as a Customer service or in a similar role.

Skills and Competencies:

• Proficiency in Microsoft Office Suite: Advanced knowledge of Word, Excel, PowerPoint, and Outlook.
• Time Management: Ability to multitask, prioritize, and manage time effectively.
• Organizational Skills: Exceptional attention to detail and strong organizational capabilities.
• Problem-Solving: Ability to handle challenges and offer solutions.
• Confidentiality: Ability to manage sensitive information with discretion.
• Interpersonal Skills: Professional demeanor and ability to work well with various stakeholders.
• Adaptability: Ability to work in a fast-paced environment and handle changing priorities.

Industry Knowledge:

• Familiarity with the wellness, health, or medical industry is a plus (optional but beneficial).

Skills

• Customer Relationship Management
• Collaborative Communications
• Problem Solving
• Time Management
• Empathy
• Organizational Skills

Company Benefits

up to RM5000 annual limit for any wellness related check up or services offered within RENN Asia Wellness

Professional Development

Professional Development Scholarship for personal education enhancement

Electronic Lifestyle Benefits

Monthly allowance for electronic or lifestyle such as laptops, mobile phones or tablets

Employee & Family Discount

Special benefits and services discount for employees and immediate family members for health and wellness

Commuting benefits to cover daily travel cost