Clerk

Adams County Regional Medical Center; George Town; On-site; MYR 20,000 - 100,000; Part time

Job summary

A regional medical center in Georgetown is seeking a part-time clerical worker for the Rehabilitation department. Responsibilities include scheduling patients, managing clerical tasks, and assisting in the fitness center. Qualified candidates should possess strong customer service and communication skills. This role offers a dynamic work environment with opportunities to interact with patients and visitors.

Qualifications

• Strong customer service skills required.
• Ability to manage difficult situations and maintain confidentiality.
• Excellent written and oral communication skills.

Responsibilities

• Schedules all Rehab patients.
• Obtains signatures on various forms.
• Collects co-payments.
• Performs typing, filing, and copying activities.
• Creates monthly statistical reports for Rehab and Fitness Center.

Skills

Customer Service

Interpersonal Skills

Oral Communication

Written Communication

Job description

Summary

Performs clerical duties such as the registration and scheduling of rehabilitation patients. Requisitions and stocks supplies. Assist patients and visitors in the fitness center as needed.

Essential Duties and Responsibilities

• Schedules all Rehab patients
• Obtains signatures on various forms
• Collects co-payments
• Requisitions and stocks supplies
• Performs typing, filing and copying activities
• Cleans office machines
• Obtains specific information from patient or significant other such as age and insurance coverage for Rehab patients
• Obtains signed statement from patient to protect Hospital’s interest
• Uses ICD-10# codes for all Rehab outpatient diagnoses
• Calls physician offices for order or diagnosis verification
• Explains hospital regulations such as Rehab hours, payment of accounts, and schedules of charges
• Gives general information about patient services and community fitness
• Reviews patient rights and responsibilities
• Verification of advance directives
• Reviews how to report patient complaints, concerns and compliments
• Creates monthly statistical reports for Rehab and Fitness Center
• Collects payment for the fitness center members monthly payments

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

Customer Service

Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills

Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Oral Communication

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Written Communication

Writes clearly and informatively.

Job Type

Part Time

Job Category

Rehabilitation

Job Location

Georgetown