Chief Operation Officer (COO)

Vfive Group; Kuala Lumpur; On-site; MYR 120,000 - 150,000; Full time

Job summary

A financial services company in Kuala Lumpur seeks an Operations Manager to oversee daily operations across various business units. The successful candidate will manage strategic goals, build operational frameworks for efficiency, and monitor key performance indicators to ensure data-driven decision-making. Ideal applicants should hold a relevant degree and possess over 10 years of operations management experience, particularly familiar with Malaysian financial regulations.

Qualifications

• 10+ years of experience in operations management.
• Strong grasp of Malaysian financial regulations.
• Proven ability to lead and motivate cross-functional teams.

Responsibilities

• Lead daily operations across all business units for financial services.
• Work closely with management to achieve operational results.
• Develop and monitor KPIs for data-driven decisions.

Skills

Operations management

Team leadership

Data-driven decision-making

Regulatory compliance

Education

Bachelor’s or Master’s Degree in Finance, Business, Strategic Management

Job description

Lead and manage the daily operations across all business units to ensure smooth execution of financial services consist Construction, Facilities Management, Event Management, IT Solutions & General Trading

Work closely with Founders and senior management to translate strategic goals into operational results.

Build scalable operational frameworks that balance efficiency, compliance, and customer experience.

Develop and monitor key performance indicators (KPIs) across departments to ensure data-driven decision-making.

Lead, mentor, and build high-performing teams in a lean, fast paced environment that values independence and initiative.

Requirements

Bachelor’s or Master’s Degree in Finance, Business, Strategic Management or any relevant certificates

10+ years of experience in operations management

Strong grasp of Malaysian financial regulations and customer lifecycle operations.

Proven ability to lead and motivate cross-functional operational teams.

Highly independent, structured and capable of thriving in a fast-paced environment.