Chief Executive Officer

Private Advertiser; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading company in the F&B sector is looking for a highly experienced leader to develop and implement strategic visions while overseeing daily operations. The ideal candidate will have over 10 years of experience, with a strong record in scaling multi-location operations and engaging stakeholders. The role requires fluency in Mandarin and offers the opportunity to work in Johor Bahru, Malaysia.

Qualifications

• 10+ years of leadership experience, with 5+ years in F&B, retail, or hotel industry.
• Ability to communicate in Mandarin for client relations.
• Proven track record of scaling multi-location operations.

Responsibilities

• Develop and implement the company's strategic vision and long-term goals.
• Oversee daily operations to ensure efficiency and quality.
• Identify and evaluate opportunities for new outlets.

Skills

Leadership

Strategic planning

Stakeholder engagement

Financial analysis

Education

Bachelor’s degree in Business Administration or related field

MBA or equivalent advanced degree

Job description

Overview

Develop and implement the company's strategic vision and long-term goals.

Lead the company in achieving business objectives, including profitability, revenue growth, and market expansion.

Monitor industry trends and adapt strategies to maintain a competitive edge.

Foster and promote company cultures, mission, and vision.

Operational Management

• Oversee daily operations to ensure efficiency, quality, consistency, and cost-effective management of resources.
• Implement best practices and maintain operational processes to simplify internal workflows and improve service delivery.
• Optimize supply chain management and cost controls for maximum profitability.

Business Expansion

• Identify and evaluate opportunities for opening new outlets within Malaysia and internationally.
• Develop and execute strategies for entering new markets and expanding the brand's global presence.
• Form strategic partnerships and alliances to enhance market penetration.
• Drive sustainable revenue growth and profitability through effective budgeting and resource allocation.
• Review and analyze financial reports, identifying areas for improvement and implementing corrective actions.
• Ensure the company's financial health and stability by implementing sound fiscal policies.
• Drive initiatives to increase revenue streams and profitability.

Stakeholder Engagement

• Build and maintain relationships with key stakeholders, including investors, customers, suppliers, and regulatory bodies.
• Act as the company's primary spokesperson, representing the brand in public and at industry events.
• Engage with the board of directors, providing regular updates on business performance and strategic initiatives.

Team Development

• Lead, inspire, and mentor a high-performing executive team.
• Foster a collaborative and positive work environment, promoting employee engagement and professional growth.
• Develop framework and policies to attract, retain, and develop top talent.
• Define performance metrics and ensure alignment with the organizational goals.

Brand Management

• Safeguard the brand’s identity, ensuring consistency across all locations and platforms.
• Enhance customer satisfaction and loyalty through innovative product offerings and exceptional service.
• Develop and execute marketing and communication strategies to strengthen brand equity and visibility.

Compliance and Risk Management

• Ensure compliance with local laws, regulations, and HALAL, GMP, HACCP, ISO certifications (if applicable).
• Identify and mitigate risk related to operations, finance, and market conditions.
• Uphold ethical standards and corporate governance.

Job requirements

• The ability to communicate in Mandarin is a must to effectively communicate with Mandarin-speaking clients.
• Bachelor’s degree in Business Administration, Hospitality Management, Finance, Marketing, Human Resource Management, International Business, or a related field. An MBA or equivalent advanced degree is preferred.
• Must have at least 10 years of leadership experience, with at least 5 years in the F&B, retail, or hotel industry.
• Proven track record of scaling multi-location operations and achieving business growth.
• Able to work in the HQ Office at Johor Bahru.