Chargeback Lead & Financial Ops, Malaysia

YouTrip; Petaling Jaya; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading fintech company in Malaysia is seeking a Lead to oversee chargeback and financial operations. The ideal candidate has at least 6 years of experience in the fintech industry and strong knowledge of chargeback processes. Responsibilities include optimizing operational processes and managing the team. The role requires leadership potential, excellent communication skills, and a degree in Accounting or Finance. Competitive compensation is offered.

Qualifications

• At least 6 years of working experience, preferably in the financial or fintech industry.
• Demonstrated leadership potential with the ability to guide others.
• Self-motivated, adaptable, and open to learning in a fast-paced environment.

Responsibilities

• Oversee the team responsible for chargebacks, disputes, refunds, and financial operations.
• Develop and optimize operational processes to drive efficiency.
• Provide insights and recommendations to senior stakeholders.

Skills

Operational knowledge of chargeback processes

Leadership potential

Strong communication skills

Analytical thinking

Team collaboration

Education

Degree/Diploma in Accounting, Finance, or Economics

Job description

A leading fintech company in Malaysia is seeking a Lead to oversee chargeback and financial operations. The ideal candidate has at least 6 years of experience in the fintech industry and strong knowledge of chargeback processes. Responsibilities include optimizing operational processes and managing the team. The role requires leadership potential, excellent communication skills, and a degree in Accounting or Finance. Competitive compensation is offered.