Channel Partnership Manager - Vietnam Based

Rhian_Convatec; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading global medical products company is seeking a Channel Partnership Manager in Kuala Lumpur, Malaysia. This role focuses on driving sustainable growth and profitability in the Southeast Asia market, involving strategic partner development and performance management. The ideal candidate should possess strong commercial acumen and a proven ability to manage relationships across diverse stakeholders. A bachelor’s degree in business or a related field is required, while an MBA is preferred. Competitive compensation is offered.

Qualifications

• Commercial mindset focused on results.
• Ability to develop and maintain partner relationships.
• Skills to influence diverse stakeholders.

Responsibilities

• Drive profitable growth and market share.
• Formulate strategies aligned with market dynamics.
• Manage performance of channel partners.
• Collaborate with internal stakeholders across functions.

Skills

Strong commercial acumen

Effective channel partner relationships

Influencing stakeholders

Strong work ethic

Regulatory representation

Education

Bachelor’s degree in business or related field

MBA preferred

Job description

About Convatec

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at‑risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

SEA region in scope is Indonesia, Vietnam, the Philippines (VIP) markets.

The Channel Partnership Manager is the commercial leader for the said market, with full accountability of driving sustainable long‑term topline and market share growth, and profitability in line with Convatec’s Global Emerging Markets (GEM) strategy. Reporting to the General Manager, VIP, this role is responsible for setting the local business strategy, being accountable on the market P&L, channel partner development and on‑going management, optimizing resource allocation, driving the development of critical competitive capabilities, and overseeing financial stewardship to achieve accelerated growth.

Key Responsibilities

• Understand market dynamics, accessible channels and go to market to formulate strategy and align with distributor expectations
• Develop a growth strategy to maximize the revenue based on local market realities, growth opportunities and emerging trends.
• Identify, track and screen potential channel partners based on segmentation plan, depending on portfolio, competencies and/ or geographic segmentation.
• Partner with the local channel partner to ensure the formulated growth strategy, investment plans, resourcing and deployment requirements are aligned and documented in the distribution/partnership agreement.
• Build segmentation based on global framework and map key accounts to formulate optimal resource deployment and align channel partner on needed resourcing and investments.
• Together with MEA Marketing, develop an overall marketing direction that defines the objectives and campaigns for the market to create awareness and to improve share gain.
• Develop Professional Education goals (workshops, local medical association partnerships, accredited courses) in alignment with the overall market development objectives.
• Develop a network of KOLs to leverage their expertise for product evaluations, training programs, regional workshops, and clinical research initiatives.
• Manage ongoing channel partner relationship and performance
• Develop a business and performance review mechanism that aligns with the agreed growth strategy.
• Periodically review channel partner performance, resource deployment and activities implementation
• Ensure the channel partner is provided with the necessary tools and aids to support the daily operations – sales, marketing, product training, compliance training, product registrations, KOL requirements, tender documentation, connection to internal stakeholders (e.g., Supply Chain), etc.
• Ensure continuous communication with the channel partner to follow up on launches, relaunches, and campaigns.
• Ensure data integrity from channel partner to validate channel sell‑out and inventory information.

Partner with internal stakeholders

• Partner with other functional teams (e.g. Finance, HR, Legal, Quality Assurance, Regulatory Affairs, Supply Chain) to ensure smooth operations and act as the escalation point where the need arises.
• Partner with regulatory and compliance to ensure smooth flow of launches, campaigns and events
• Involve in ad hoc projects/ assignments as assigned.

Skills & experience

• Strong commercial acumen with an entrepreneurial mindset and results focused
• Demonstrated ability to develop and maintain effective and productive channel partner relationships through contracting excellence and a partnership mindset
• Demonstrated ability to influence multiple stakeholders, directly and indirectly, in a diverse, geographically dispersed, and matrixed organization
• Strong work ethic, compliance, values and have a continuous improvement drive to meet the everchanging business needs
• Ability to represent Convatec with regulators, key industry stakeholders, and at external industry events, contributing to expert panels and sharing white papers and best practices

Qualifications/Education

• Bachelor’s degree in business or related field. MBA preferred

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [e-mail].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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