(CCKK) Executive - Sales & Marketing

Cyberjaya Education Group Berhad; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading educational institution in Cyberjaya is seeking a College WeCare Officer to support student well-being. Responsibilities include providing counseling, consulting with faculty and staff, and analyzing feedback to enhance the student experience. The role also involves data collection to evaluate support programs and checking facilities to maintain safety and quality. Ideal candidates should be passionate about student support and collaboration.

Responsibilities

• Provide a safe space for students to discuss academic or personal concerns.
• Consult with faculty and staff to coordinate student support.
• Collect data on student needs to evaluate program effectiveness.
• Gather and analyze student feedback to enhance their experience.
• Check facilities conditions to ensure quality and safety.

Job description

College WeCare Officer's job scope focuses on supporting the well‑being of students within the college environment. Their responsibilities often blend elements of counseling, student support, facilities checking to ensure students satisfaction.

Responsibilities

1. Student Support and Counseling: Providing a safe and confidential space for students to discuss academic, personal, social, or emotional concerns. This might involve individual counseling sessions, group workshops, or crisis intervention.
2. Consultation and Collaboration: Consulting with faculty, staff, and other student support services to coordinate care and provide holistic support to students.
3. Data Collection and Reporting: Collecting data on student needs and service utilization to evaluate program effectiveness and identify areas for improvement.
4. Enhance students' satisfaction: gathering student feedback, analyzing it, and implementing initiatives to enhance the student experience.
5. Checking facilities conditions: to ensure a smooth and positive experience for students, as well as maintaining the overall quality and safety of the institution.