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A leading consulting firm in Kuala Lumpur is seeking a T&T Consultant to provide expertise in Customer Service and CCaaS solutions. In this role, you will lead technology implementations, build lasting relationships with clients, and collaborate with a team of experts. The ideal candidate has at least 3 years of experience in consulting or CRM, with expertise in platforms such as Genesys. This position requires a strong focus on personal development and a willingness to travel.