Casual Retail Consultant, Aesop (Klang Valley) (mid Oct/November 2025 - December 2025)

Aesop; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Part time

Job summary

A leading skincare retail brand in Kuala Lumpur is seeking Seasonal Retail Consultants for the festive season 2025. You will engage customers and guide them to relevant products while ensuring an exceptional shopping experience. Ideal candidates should have a passion for customer service and be flexible in their availability from October to December 2025. Comprehensive training will be provided.

Benefits

Comprehensive training session

Kind workplace culture

Qualifications

• Ability to communicate with warmth, curiosity, and sincerity.
• An interest in learning product knowledge.
• Flexible availability from October to December 2025.

Responsibilities

• Engage and guide customers to relevant products.
• Process sales and maintain stock levels.
• Provide exceptional and inclusive customer experience.

Skills

Exceptional customer service

Warm communication

Curiosity

Sincerity

Job description

Overview

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Role purpose

Our busiest time of year is approaching, and we are seeking Seasonal Retail Consultants to support across our incredible Aesop store teams across Klang Valley for the festive season 2025.

As Aesop Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience.

You will be responsible for ensuring our store teams are supported to meet the needs of our many customers, processing sales and keeping stock levels adequately maintained and exceptionally presented.

What Are We Looking For

• The ability to communicate with warmth, curiosity and sincerity
• Passion for providing exceptional customer service
• No prior retail experience necessary but ideally you will have some experience within a customer service role or environment
• An interest to learn product knowledge
• Flexible and open availability throughout October 2025 - December 2025
• Able to work shift hours and must be able to work some weekends

What’s On Offer

• A comprehensive training session, to equip you with all you need to know to succeed in store
• A kind and considered workplace culture