Cash & Customer Service Associate

Western Union; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading financial services provider in Kuala Lumpur is looking for a Front-Line Associate. The role involves maintaining high customer service standards, operating cash registers, and processing transactions as per compliance rules. Ideal candidates have 0-2 years of customer service experience, preferably in financial services or retail, with strong problem-solving skills. Open to fresh graduates, the position also requires fluency in English. Join us and be part of a dynamic team in transforming lives through financial services.

Benefits

Opportunities for career growth

Competitive compensation package

Qualifications

• 0-2 years of customer service experience, preferred in financial services or retail.
• Open to fresh graduates.
• Experience in currency exchange is a plus.
• Can work on weekends.

Responsibilities

• Welcome customers and provide guidance in processing transactions.
• Ensure all transactions comply with rules and handle inquiries professionally.
• Maintain cash register operations and generate reports.

Skills

Customer service experience

Problem-solving skills

Fluency in English

Cash management

Basic MS Office tools

Education

SPM

Tools

MS Excel

MS Word

Outlook

Job description

A leading financial services provider in Kuala Lumpur is looking for a Front-Line Associate. The role involves maintaining high customer service standards, operating cash registers, and processing transactions as per compliance rules. Ideal candidates have 0-2 years of customer service experience, preferably in financial services or retail, with strong problem-solving skills. Open to fresh graduates, the position also requires fluency in English. Join us and be part of a dynamic team in transforming lives through financial services.