Cash and Trade Processing Analyst (Cantonese/Mandarin proficiency)

Citibank; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global financial services provider is seeking a Cash and Trade Processing Analyst in Penang, Malaysia. This role involves performing cash management operations, providing processing assistance for payments, and supporting transaction services. Candidates should have 0-2 years of experience and demonstrate proficiency in Cantonese and Mandarin. The ideal applicant will have strong communication and analytical skills and possess a Bachelor's degree. Fresh graduates are encouraged to apply.

Benefits

Access to telehealth options

Health advocates and counseling services

Learning and development resources

Qualifications

• 0-2 years of relevant experience; fresh graduates are encouraged to apply.
• Demonstrated basic experience in cash management processing and transaction services.
• Fluent in spoken and written English, Mandarin, and Cantonese.

Responsibilities

• Perform cash management operations like funds transfer and check processing.
• Provide processing assistance for payments and trade transactions.
• Serve as a subject matter expert for User Acceptance Training (UAT).

Skills

Cantonese proficiency

Mandarin proficiency

Microsoft Office tools

Effective communication

Analytical skills

Data entry skills

Education

Bachelor’s/University degree

Job description

Cash and Trade Processing Analyst (Cantonese/Mandarin proficiency)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Cash and Trade Processing - Hybrid, based in Penang, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well‑being to help plan for your future.

• Citi provides programs and services for your physical and mental well‑being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Cash and Trade Processing role is responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.

Responsibilities

• Perform cash management operations, such as funds transfer, check processing, return items and other operations.
• Perform callback or client contact activity.
• Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows, transaction clarifications, referrals.
• Assist with cash & trade operational project needs.
• Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel.
• Participate in compliance related activities to minimize losses.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 0-2 years of relevant experience. Fresh graduates are encouraged to apply.
• Demonstrated basic experience in cash management processing and transaction services.
• Proficiency with Microsoft Office tools and data entry skills.
• Effective communication, analytical and presentation skills.
• Required Cantonese/Mandarin proficiency to support Hong Kong.
• Fluent in spoken and written English, Mandarin, and Cantonese.

Education

• Bachelor’s/University degree or equivalent experience.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.