Care Delivery Operations Executive (TH)

NALURI HIDUP SDN. BHD.; Kuala Lumpur; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A digital health company in Kuala Lumpur is seeking a qualified individual for operations management roles. This position involves coordinating care delivery operations, creating engaging health content, and improving processes. Candidates should hold a relevant bachelor's degree and have strong communication skills, along with proficiency in Google Workspace and Figma. The role supports a flexible, collaborative work environment.

Benefits

Remote work flexibility

Competitive salary and benefits package

Opportunities for professional development

Supportive work environment

Access to resources and tools

Qualifications

• Proven experience in operations management or a related role.
• Strong organisational and communication skills.
• Ability to work well under pressure and meet deadlines.

Responsibilities

• Coordinate and execute the day-to-day operations of our care delivery process.
• Identify opportunities for process improvement and implement solutions.
• Create engaging health content and graphics for various platforms.
• Translate and quality-check user interfaces for our digital health platforms.
• Collaborate with the Program Coordinator to support health programs.
• Supervise interns and delegate tasks effectively.

Skills

Organisational skills

Communication skills

Ability to work under pressure

Proficiency in Google Workspace

Proficiency in Figma

Education

Bachelor's degree in a relevant field

Tools

Google Workspace

Figma

Job description

Job Overview

Naluri is a digital health therapeutics company focused on empowering individuals to achieve better health outcomes. Join us in making a meaningful impact on the lives of people across Southeast Asia.

Requirements

• Bachelor's degree in a relevant field
• Proven experience in operations management or a related role
• Strong organisational and communication skills
• Ability to work well under pressure and meet deadlines
• Proficiency in Google Workspace, Figma, and other relevant software

Responsibilities

• Coordinate and execute the day-to-day operations of our care delivery process
• Identify opportunities for process improvement and implement solutions to enhance efficiency and effectiveness
• Create engaging health content and graphics for various platforms, such as LINE, Instagram, email, and direct messaging to members via coaching platforms
• Translate and quality-check user interfaces (UIs) for our digital health platforms
• Collaborate with the Program Coordinator to support the implementation of health programs and initiatives
• Supervise interns and delegate tasks effectively, ensuring smooth workflow and meeting deadlines

Benefits

• Remote work flexibility with occasional onsite events
• Competitive salary and benefits package
• Opportunities for professional development and advancement
• Supportive and collaborative work environment
• Access to a wealth of resources and tools