Capital Markets Production Support Specialist – 24/7

RBC; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is searching for a Production Services professional to provide application support for their Fixed Income business. The position requires strong capital markets experience and involves managing production issues, leading a team, and maintaining high service standards. The ideal candidate should have excellent communication skills and proficiency in SQL and Linux. Join a dynamic team with opportunities for growth and a focus on stability and excellence.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Qualifications

• Extensive experience with Fixed Income Products.
• Strong background in ITIL service management.
• Experience with infrastructure and monitoring tools.

Responsibilities

• Provide world-class support for Fixed Income clients.
• Support production stability and reliability.
• Drive efficiencies through process improvements.

Skills

Extensive experience in IT

Knowledge of Capital Markets

Solid Linux, SQL, and scripting

Excellent communication skills

Ability to manage priorities and issues

Production data analysis

Tools

Service Now

Control-M

Tableau

Job description

A leading financial institution in Kuala Lumpur is searching for a Production Services professional to provide application support for their Fixed Income business. The position requires strong capital markets experience and involves managing production issues, leading a team, and maintaining high service standards. The ideal candidate should have excellent communication skills and proficiency in SQL and Linux. Join a dynamic team with opportunities for growth and a focus on stability and excellence.