Cantonese to English Video-Remote Interpreter

KonnectCX; Malaysia; Remote; MYR 55,000 - 99,000; Full time

Job summary

KonnectCX is seeking skilled OPI/VRI interpreters for a fully remote role, open to candidates with a strong background in over-the-phone or video remote interpreting. You will facilitate communication between individuals with limited English proficiency and service providers, ensuring accurate interpretation across various contexts.

The position requires at least 6 months of professional interpreting experience, fluency in English and Cantonese, and a reliable computer with internet access.

Qualifications

• 6 months of professional OPI/VRI interpreting experience.
• Fluency in English and Cantonese with strong grammar and vocabulary.
• Own a reliable computer with stable internet for remote sessions.
• Familiarity with interpretation protocols, ethics, and confidentiality.

Responsibilities

• Provide accurate, professional interpretation over the phone or video.
• Handle medical, legal, and customer service scenarios.
• Maintain confidentiality and adhere to ethical standards.

Skills

English

Cantonese

Job description

KonnectCX is seeking skilled and experienced OPI/VRI Interpreters to join our exceptional team. As an interpreter, you will play a crucial role in facilitating communication between individuals with limited English proficiency and service providers, ensuring accurate and professional interpretation. This is a remote position, open to candidates with a strong background in over-the-phone (OPI) or video remote interpreting (VRI).

Requirements

• Minimum of 6 months of professional experience as an OPI/VRI Interpreter.
• Fluency in English and Cantonese, with a strong command of grammar and vocabulary in both.
• Own a reliable computer with a stable internet connection to handle remote interpreting sessions.
• Familiarity with interpretation protocols, ethics, and confidentiality standards.

Responsibilities

• Provide accurate, professional, and culturally appropriate interpretation services over the phone or via video.
• Handle a variety of subject matters, including medical, legal, and customer service scenarios.
• Maintain confidentiality and adhere to ethical standards in all interpretation sessions.
• Manage interpretation sessions effectively, ensuring clear communication and understanding between all parties.
• Stay updated on industry terminology and best practices to provide high-quality interpretation.
• Document sessions as required, maintaining clear and organized records.

Nice to have

• Strong listening, communication, and memory-retention skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Proficiency with interpretation platforms and virtual communication tools.
• Certification in interpretation (e.g., CCHI, RID, or equivalent) is a plus.